Cloud & Infrastructure Security Engineer

The Cloud & Infrastructure Security Engineer is responsible for the hands-on security, administration, optimization, and compliance of PFSCM's cloud platforms and IT infrastructure and reporting to the Manager Cloud & Infrastructure. This role focuses on ensuring the confidentiality, integrity, and availability of all cloud and infrastructure services, as well as supporting, maintaining, and enhancing platforms such as Google Workspace, Microsoft 365, Intune, Azure, Entra ID, and Enterprise Applications. The engineer will work closely with the Manager Cloud & Infrastructure and the broader IT team to ensure robust, secure, and scalable technology environments that align with PFSCM's business needs and support operational excellence.

Specific responsibilities

Cloud & Infrastructure Management

• Administer, support, and optimize all cloud platforms and IT infrastructure, ensuring high availability, performance, and security.
• Implement and maintain automation, monitoring, and proactive maintenance for cloud services, networks, servers, and endpoints.
• Ensure seamless integration and interoperability between cloud products and business systems.
• Assist in managing vendor relationships and service level agreements (SLAs) for cloud and infrastructure services.
• Support the planning and delivery of cloud and infrastructure projects, including upgrades, migrations, and integrations.
• Participate in continuous improvement and change management initiatives to enhance technology capabilities.

IT Operations & Support

• Provide day-to-day IT operations, 2nd and 3rd line support, troubleshooting, and resolving incidents and service requests of PFSCM's IT Cloud and Infrastructure environment.
• Participate in incident, problem, and change management processes.
• Monitor and report on service delivery metrics, contributing to continuous improvement in IT support and user satisfaction.

Security & Compliance

• Design, implement, and maintain security controls and best practices across all cloud and infrastructure environments.
• Conduct regular security assessments, vulnerability scans, and penetration tests to identify and remediate risks.
• Monitor security events, investigate incidents, and coordinate incident response activities.
• Develop and enforce policies for identity and access management, least privilege, multi-factor authentication, and privileged account monitoring.
• Ensure all systems adhere to security standards and compliance requirements (e.g., GDPR, ISO 27001), and support audit activities as needed.
• Implement and monitor data protection, device security, and user access controls across all platforms.
• Maintain up-to-date knowledge of emerging threats, vulnerabilities, and regulatory changes relevant to cloud and infrastructure security.

• Professional and Technical Knowledge
• Bachelor's degree in computer science, Information Technology, or related field.
• 5+ years of experience in IT infrastructure and cloud management, with hands-on experience in Google Workspace, Microsoft 365, Intune, Azure, Entra ID, or similar platforms.
• Professional certifications such as CISSP, CISM, CCSP, or Azure Security Engineer Associate are highly desirable.
• Strong technical knowledge of cloud architecture, identity management, device management, and IT operations.
• Experience with automation, monitoring, and IT service management tools.
• Demonstrated experience with security frameworks, incident response, and security operations.
• Excellent problem-solving and communication skills.
• Experience in international organizations and regulatory compliance is an advantage.

Interpersonal skills/Communication

• Fluency in English is required; other languages (e.g., Dutch) are a plus.
• Ability to translate Technical Concepts into Business Language
• Understand different team priorities (speed, cost, uptime, etc.)
• Ability to write simple, clear, structured documents
• Active listening. Ensuring you fully understand the problem before proposing a solution

Continuous improvement/Innovative

• Experience with continuous improvement initiatives and change management activities.
• Affinity for identifying and championing new ideas and process improvements.

Priority Setting, Problem Solving, & Detail Orientation

• Ability to approach a problem from different cultural perspectives; and be aware and mindful of cultural differences.
• Ability to manage multiple tasks within tight deadlines and prioritize effectively, while delivering high quality work.
• Strong organization skills with an eye for details, ability to plan, prioritize, and implement day-to-day operations in a timely manner in a fast moving, dynamic, and time-bound environment.
• Solution oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines.
• Team player who is also able to work independently and handle conflicting priorities while maintaining consistent, quality performance standards.

Leadership/Strategic Thinking

• Strong action management including the ability to manage projects in the most cost-efficient manner; resourcefulness, initiative, maturity of judgement, and the ability to make sound decisions under pressing conditions.

The Partnership for Supply Chain Management (PFSCM) focuses on strengthening and managing secure, reliable, cost-effective, and sustainable global supply chains to enhance health and well-being in low- and middle-income countries by increasing access to quality and affordable health products. We assist governments, non-profit organizations, commercial firms, and humanitarian agencies in achieving their public health objectives through cost-saving procurement, efficient logistics, pharma-grade storage, last-mile delivery solutions, and real-time data tracking. PFSCM is dedicated to customer satisfaction and service excellence, which is reflected in our adherence to an ISO 9001:2015 certified Quality Management System and alignment with ISO 20400 for Sustainable Procurement, which underpins all our processes and services. PFSCM, an affiliate of JSI Research & Training Institute, Inc. (JSI), a leading international public health and education consultant company in the U.S., operates from its project management headquarters in Washington D.C., and has an operational facility in Woerden, Netherlands. Additionally, we leverage the extensive network of 25 JSI offices around the world, allowing us to access their technical and operational expertise. PFSCM's global team includes a diverse array of professionals from various countries who contribute to the effectiveness of our services. This diversity enriches our ability to connect with clients and collaborate internally. We believe our mission can be achieved by fostering a purpose- and results-driven culture. We strive to create an environment where our values of collaboration, learning, proactivity, problem-solving, and outcome orientation are reflected in our daily work., PFSCM is committed to providing equal employment opportunities for all qualified applicants and employees and to fostering a workplace free from discrimination. We believe in upholding the values of individual merit, hard work, and excellence, and we actively oppose any practices that promote illegal preferences or actions in hiring, contracting, or other employment decisions or practices. We strive to create an environment where every individual is treated with dignity and respect, and we are dedicated to promoting a culture that recognizes and rewards individual initiative and achievements.