IT Technician

As an IT Technician for Richard Challoner School, you will have the opportunity to help keep our school running smoothly - powering teaching, learning and innovation through reliable, secure technology. This is a role where your support directly shapes students' success and gives you the chance to lead meaningful digital change every day., We are seeking a dedicated and proactive IT Technician to join our IT team; in this key frontline role, you will ensure high-quality IT provision that underpins learning, safeguarding and operational excellence.

Working under the guidance of senior IT staff and in close collaboration with colleagues across the school, you will provide responsive, hands-on technical support to staff and students. You will play a vital role in maintaining IT systems, resolving day-to-day issues, supporting classroom technology, and contributing to the smooth delivery of IT services.

This is an excellent opportunity for an IT support professional who enjoys problem-solving, supporting users, and seeing the real-world impact of their work in an education environment. The role offers variety, responsibility and progression, within a mission-driven organisation where technology truly enables success.

As an IT Technician, you will:

• Act as a first point of contact for IT support, responding to, logging and resolving hardware and software incidents for staff and students.
• Support and maintain IT equipment including desktop and laptop devices, interactive displays, projectors and other classroom technologies.
• Carry out basic hardware diagnostics, repairs, installations and upgrades.
• Support network systems and infrastructure under the guidance of senior IT colleagues, including switches, patching and configuration changes.
• Assist with system upgrades, audits and IT improvement projects, contributing to digital innovation across the academy and Trust.
• Provide clear advice, guidance and informal training to users, adapting your communication style to suit varying technical ability.
• Supervise, coach or mentor less experienced team members where appropriate.
• Work closely with colleagues, sharing best practice and helping deliver consistent, high-quality IT services.
• Support safeguarding by monitoring appropriate use of IT systems and escalating concerns in line with Trust procedures.

Do you have experience in IT support?, We are looking for someone who is enthusiastic about technology and motivated by helping others succeed., * Good literacy and numeracy skills (including GCSE English and Maths at grade C or above, or equivalent)

• Knowledge of Windows 11 installation and configuration, along with desktop and laptop hardware maintenance.
• Experience working within an IT support or technical services environment.
• Strong problem-solving skills, with the ability to diagnose issues and adapt solutions to users' needs.
• Excellent communication, interpersonal and organisational skills.
• The ability to manage a busy workload and respond flexibly to planned and ad-hoc requests.
• An understanding of IT security, data protection and safeguarding responsibilities, particularly within an education setting.
• A willingness to learn new skills

Experience in at least some of the following areas is essential:

• Windows Server OS
• Windows 11
• Mac OS
• Chrome OS
• iPad OS
• Microsoft Office
• Google G Suite
• Network Switching
• Helpdesk Tickets
• Sophos anti-virus / Malwarebytes
• PaperCut Print Management, * IT support: 1 year (required)

Language:

• English, clearly and fluently (required)

• The opportunity to play a key role in developing pupil's educational outcomes and supporting their development for future pathways.
• Varied, hands-on IT work across hardware, software and user support.
• Opportunities for professional development and skills progression.
• Be part of a dynamic, inclusive and supportive team
• Competitive salary and generous holiday entitlement

Richard Challoner is a very successful secondary school; students' behaviour is impeccable, they treat each other and staff with real respect, have a genuine enjoyment of school and enjoy their learning. The staff refer to themselves as the Challoner Family, and all staff are welcomed, developed and supported in whatever role they have within the school environment.

What we can offer you:

• Access to a generous pension through the Local Government Pension Scheme (LGPS).
• Generous annual leave.
• A comprehensive induction and ongoing commitment to wellbeing and career progression.
• Health benefits, including strong health and wellbeing policy, an on-site gym (free to staff), and flu jabs.
• Additional benefits like cycle to work scheme, on-site parking plus many more.

Recruitment timeline:

• Closing Date: Friday 20th March 2026 @11.59pm
• Shortlisting: 23rd March 2026
• Interviews: 27th March 2026

We welcome visits from potential candidates. If you would like to arrange a school visit prior to the closing date, please contact the school directly to arrange a suitable appointment.

As part of our commitment to Keeping Children Safe in Education (KCSIE), we do not accept CVs - a full education and employment history must be provided through our application form.

We are unable to offer sponsorship with this role.

We reserve the right to close this vacancy early, should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.

As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process, and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process please let us know how we can assist.

Safeguarding Statement

Richard Challoner School is committed to safeguarding and promoting the welfare of children and young people. All roles across the school have a varying level of responsibility for ensuring safeguarding practice, with some roles holding significant responsibility and involving working with children on a daily basis in regulated activity. Regardless of the level of responsibility and involvement in each role, we expect all staff, visiting professionals and volunteers to share this commitment.

All successful candidates will undergo a comprehensive pre-employment checking process, including an enhanced DBS check (including a further check against the appropriate barred list), references from current and previous employers, health, right to work in the UK, child disqualification (where applicable), prohibition from teaching/management and online checks. You must also tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Types: Full-time, Permanent, Graduate

Pay: £25,000.00-£30,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free flu jabs
• Free parking
• On-site gym
• On-site parking
• Sick pay
• Transport links