Software Engineer III - SRE

As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives., * Champion observability best practices across application portfolio: Implement standardized observability frameworks in multiple applications, partnering with core developers to write instrumentation code, establish testing protocols, and manage release processes.

• Diagnose and resolve complex application performance issues: Troubleshoot and remediate JVM-related problems including memory leaks, garbage collection inefficiencies, thread pool exhaustion, and concurrency issues using profiling tools and heap/thread dump analysis to ensure application stability and optimal resource utilization.
• Identify and remediate resiliency gaps through defensive coding practices: Analyze codebases to detect vulnerabilities and implement defensive patterns including error handling, input validation, graceful degradation, and fault isolation to build robust, failure-resistant applications.
• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

• Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
• Experience in system engineering, software development or an SRE related field
• Understanding of observability principals and how they are integrated into software applications.
• Hands-on practical experience in system design, application development, testing, and operational stability
• Exposure to SRE / Observability toolsets such as Grafana, Prometheus & Dynatrace
• Familiarity with Observability concepts (logs, metrics, traces) and exposure to OpenTelemetry
• Proficient in coding in one or more languages
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.