IT_22509 Dynamics 365 CRM Solution Engineer Information Technology Innsbruck
Role details
Job location
Tech stack
Job description
MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 3100 employees around the world. 1 IT_22509 Dynamics 365 CRM Solution Engineer (m/f/d) Information Technology Innsbruck Your Tasks Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system
Define and enforce CRM development standards based on best practices and governance models
Configure the system, workflows, automation, and integrate it with third-party systems
Monitor performance and troubleshoot issues
Document system architecture and data flows to ensure smooth transition and effective knowledge retention
Requirements
Experience with Microsoft Dynamics 365
Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings
Experience with integration tools and APIs
Strong problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication and teamwork
Excellent English skills, both written and spoken
Please apply in English!
Full-time post 38,5 hours per week, flexible working time model with core working hours, details will be discussed in a personal interview.
