ServiceNow Lead Software Engineer

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Collaborate with the Business Analysis team for producing estimates and agile delivery plans, stakeholders etc.
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
• Follow and enhance the scrum practices for continuous team processes improvement

We look first and foremost for people who are passionate around solving business problems through innovation and engineering practices., * Bachelor's degree in engineering (from a reputed institution) and ServiceNow certifications: CSA, CAD, CIS-ITSM.

• Extensive software development background with proven ServiceNow leadership as architect or team lead.
• Deep understanding of ServiceNow architecture: data model, security model, and application framework.
• Strong ability to translate business requirements into scalable, maintainable technical solutions.
• Excellent knowledge of ServiceNow integrations and authentication patterns.
• Proficient in instance performance optimization: script optimization, database indexing, query tuning, and configuration best practices.
• Skilled with ServiceNow Performance Analytics for defining/monitoring KPIs, reporting, and data-driven decisions.
• Solid grasp of SDLC and ITIL practices and their application to ServiceNow delivery.
• Experienced in leading teams of technologists; coaches and guides teams to execute on strategic initiatives and foster innovation.
• Experienced in hiring, developing, recognizing talent, and managing resource allocation and project planning to meet timelines.
• Strong front-end and scripting skills, including deep knowledge of JavaScript and AngularJS and building reusable, testable modules/components.

As a Lead Software Engineer at JPMorgan Chase within the Technology division, you'll shape the technology solutions that promote strategic initiatives across the firm. In addition to leading the development team to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires deep technological skills - including expertise in everything from data management to functional design - it also hinges on teamwork and leadership. You'll offer clear guidance and feedback to your colleagues, while promoting the values, culture and brand of JPMorgan Chase & Co., J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.