Product Support Engineer IT B2B Operations (Porto)

• Operate solutions in a cloud environment (monitor, update, troubleshoot and continuously improve solutions)
• Execution of functional and integration tests
• Technical onboarding of business partners via communication protocols (SFTP, AS2, HTTPS, Webservices)
• Setup and support of communication modules and certificates
• Consulting internal teams and customers on communication technologies
• 2nd and 3rd level support for communication topics
• Create technical documentation and training materials for internal and external Stakeholders

• Degree in Computer Science, Information Technology, or equivalent professional experience
• Basic Knowledge Azure, Linux, IaC (Terraform)
• Knowledge of communication protocols (SFTP, AS2, HTTPS, Webservices)
• Learning skills, quick comprehension, analytical and problem-solving skills.
• Team player with structured, solution oriented and independent working style
• Strong communication skills in English
• Beneficial: experience with IT Security

Logistics is people business - this guiding principle makes it clear that employees are the key factor to DACHSER's corporate success. Founded in 1930, our family-owned company is now one of the world's leading logistic providers. We provide intelligent logistic solutions worldwide. Together, we pursue the mission of creating the world's most intelligent combination and integration of logistic network competencies, thus optimizing our customers' logistics.