Operational Database Specialist

The Part time Operational Database Specialist will work closely with the Director of Online Technologies to support the preparation, execution and reporting functions of online evaluations and processes at WCC. Using proven methodologies, the Part time Operational Database Specialist will work with the Director to expand the current footprint, implement new elements, and increase efficiencies. This position will also be responsible for execution of related semester operational tasks. The Part time Operational Database Specialist will have effective communication and customer service skills with proven documentation ability. Essential Job Duties and Responsibilities:

• Prepare data and statistics for minor and major reports related to implementation, adoption, enrollment, and other elements as required.

• Identify, track and document course and faculty assignments and related changes.

• Prepare pre-evaluation and post-evaluation data for WCC's SOQs and other evaluations.

• Assist with communication and support of faculty, staff and students related to processes, operations, and dissemination of critical data.

• Develop and maintain documentation for processes and procedures related to primary and secondary job functions.

• Assist with CiTL semester operations.

• Assist in testing, documentation and best use cases for new tools, software and processes.

• Proficient use of helpdesk software, including the ability to look up hardware, software, and user information in helping resolve issues.

• Regular attendance on campus is required for this position

• Other duties as assigned, 1. * Do you possess an Associate's Degree or equivalent combination of education and experience?

• Yes
• No

2. • Do you meet all other minimum qualifications for this position?

• Yes
• No

Required Documents

Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Certificate
2. Letter of Reference 1
3. Unofficial Transcripts 1
4. Other Documents

• Associate's degree or equivalent combination of education and technology experience.
• Advanced knowledge and application of Microsoft Office Suite and Google Suite, with emphasis on Excel functionality and integration.
• Strong analytical, organizational, and decision-making skills with the ability to prioritize multiple tasks and meet competing deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and accurately.
• Demonstrated integrity in handling confidential or sensitive information and maintaining data accuracy.
• Proven problem-solving abilities and a continuous improvement mindset, with the capacity to assess, update, and document processes.

Preferred Qualifications: Additional Preferred Qualifications:

• Bachelor's degree.
• Experience with academic evaluation, survey, or feedback software (e.g., Explorance Blue, EvaluationKIT, Qualtrics).
• Familiarity with data analysis or visualization tools (e.g., Excel advanced functions, Power BI, Tableau, SPSS).
• Basic coding or scripting knowledge (e.g., SQL, Python, API or similar) to support data
• Experience with Internet-based educational technologies and application in higher education.
• Ability to maintain accuracy during extensive periods of repetitive tasks.
• Ability to accept and apply constructive criticism.

Closing Date: Open Until Filled No Special Instructions to Applicants: Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer. Salary/Hourly Rate: $21.71 Salary Comments

Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer.