IT Support Engineer

IT Support Engineer (MSP / Retail) Waltham Abbey£27,000 + Training + Progression + Company Benefits

Are you an IT Support Engineer looking to join a fast-growing, award-winning support company that works with high-end brands?

Do you want to join a tight-knit company which offers comprehensive software training way above the fundamentals, a good team culture and have the opportunity to utilize their best in class training suite?

On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression

In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day.

The ideal candidate has experience as an IT Support Engineer or similar within an MSP environment that wants to progress their career and work daily with industry experts who will help springboard your career.

The job:

• Trouble Shooting
• Managing multiple IT Support Tickets
• Ensuring SLAs are met
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• Good communicator
• Commutable to Loughton
• MSP experience desirable

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