Anaplan Solution Architect
Role details
Job location
Tech stack
Job description
Role OverviewAs a Solutions Architect on our EPM Managed Services team, you will be the hands-on expert keeping our clients' Anaplan environments running smoothly. This is a support-focused role centered on long-term client engagements. You will own day-to-day model maintenance, work through a ticket-based system to resolve bugs and deliver enhancements, and serve as a trusted point of contact for clients on multi-month contracts.
This role is best suited for someone who takes pride in deep platform knowledge, enjoys building strong long-term client relationships, and finds satisfaction in keeping complex systems performing at their best.
Responsibilities
Serve as the primary point of support for existing client Anaplan models on long-term managed services contracts
Receive and triage client tickets, resolving logged bugs and delivering incremental model enhancements
Troubleshoot and maintain Anaplan models to ensure accuracy, stability, and performance
Deliver UI and dashboard improvements as clients request changes and refinements
Record and track progress across all support activities in the appropriate project-management tooling
Partner closely with client stakeholders to understand needs and translate them into practical Anaplan solutions
Support model maintenance activities including data integration, security configurations, and workspace management
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Requirements
4-6 years of hands-on Anaplan experience, with a focus on model support, maintenance, or managed services
Anaplan Model Builder certification, Level 1 or above (Level 2 or 3 strongly preferred)
Experience working in a ticket-based/support environment
Comfort operating independently in a client-facing capacity with strong communication skills
Solid understanding of FP&A, financial planning, or EPM business processes
Strong Excel skills and general analytical aptitude
Nice to Have
Anaplan Solutions Architect certification with demonstrated hands-on application
Experience in management consulting or a professional services environment
Exposure to financial services, private markets, or alternative investments
Experience with additional EPM platforms (e.g., Pigment, OneStream, etc.)
Benefits & conditions
Learning and development: Vast opportunities to self-development, unlimited access to LinkedIn Learning
Flexible working: Work-life balance with flexible schedule
Community events: We offer a range of social events and meetups
25 days' holiday in addition to public holidays
Supplemented medical, dental and vision coverage
401(k) with employer match
Wellness initiatives to promote healthy working, including a gym reimbursement for those enrolled in our medical plans and an allowance for remote working technology
Access to discounted travel, tickets, events, and more through our benefit partner
There are a wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and licensure and certifications. A reasonable estimate of the salary range is $100,000 - $140,000 USD. In addition to this salary, candidates will be eligible for a variable bonus.