IT Engineer
Role details
Job location
Tech stack
Job description
Retail & FMCG Infrastructure
- Design and maintain resilient infrastructure to support POS systems, ERP platforms, and warehouse management systems.
- Ensure high availability of systems critical to retail operations, including store connectivity and inventory systems.
- Support integration of IoT devices and smart technologies in line with Industry 4.0 initiatives.
Networking
- Oversee WAN/LAN architecture across retail stores, warehouses, and head office.
- Implement secure and scalable network solutions including SD-WAN, MPLS, and VPNs.
- Monitor and optimise network performance to support real-time transactions and logistics.
Cloud & Microsoft 365
- Lead cloud migration and optimisation projects using Azure, AWS, or GCP.
- Manage hybrid cloud environments integrating on-prem systems with cloud services.
- Administer and optimise Microsoft 365 services including Exchange Online, SharePoint, Teams, Intune, and Defender.
- Automate deployments and infrastructure using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates).
- Leverage cloud-based AI tools for predictive analytics, customer insights, and operational automation.
Cybersecurity
- Implement and maintain security controls to protect customer data, payment systems, and business operations.
- Conduct regular security audits, vulnerability assessments, and compliance checks (e.g., PCI-DSS).
- Respond to incidents and ensure business continuity through disaster recovery planning.
- Integrate AI-driven threat detection and response tools to enhance security posture.
Collaboration & Leadership
- Work closely with retail operations and supply chain, to align IT solutions with business needs.
- Work closely with other IT team members.
- Evaluate emerging technologies including AI, machine learning, and automation to enhance customer experience and operational efficiency.
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Requirements
- A Bachelor's degree in Computer Science or Information Technology related discipline.
- A minimum of 5 years of experience in IT engineering.
- Strong understanding of retail systems (POS, ERP, WMS) and their infrastructure needs.
- Proficiency in networking (Cisco, Fortinet), cloud platforms (Azure/AWS), and virtualization (VMware/Hyper-V).
- Hands-on experience with Microsoft 365 administration and security.
- Familiarity with AI tools and Industry 4.0 technologies.
- Experience with cybersecurity frameworks and compliance standards (PCI-DSS, ISO 27001).
- Scripting and automation skills (PowerShell, Python, Power automate).
- Excellent interpersonal and communication skills with the ability to engage effectively at all levels of the business and stakeholders
- Ability to work in team environment and on own initiative
- Excellent time management skills with the ability to prioritise own workload and adhere to deadlines.
- Excellent problem solving and analytical skills Flexible attitude to work Willing to travel to other company locations on occasion.
- Eligibility to work in UK., * A minimum of 5 years of experience in IT engineering preferably within retail or FMCG environments.
- Over 5 years of experience in IT engineering.
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft 365 Certified: Enterprise Administrator Expert
- Cisco Certified Network Professional (CCNP)
- Certified Information Systems Security Professional (CISSP)
- ITIL Foundation or Practitioner
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Benefits & conditions
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