Cloud Services Technician / Managed Services Technical Consultant

Our client is looking for a Cloud Technician to join their team. The successful applicant will have a good understanding of the various technologies underpinning a multi-tenanted Cloud environment and may have participated in projects involving the design and delivery of new or upgraded client facing environments. As well as being a good trouble-shooter, you will also have a good understanding of the operations and maintenance of the environment and will work well in a team, sharing knowledge and identifying opportunities for improvement.

Reporting to the SaaS Customer Operations Director, you will be part of the team responsible for the following areas:

• Monitoring the health and status of the technologies and services delivering the cloud environment
• Diagnosing and fixing technical issues with Cloud Infrastructure, including on-site as well as remote administration
• Assisting with customer support issues and troubleshooting
• Provide technical input to Pre-Sales engagements
• Designing and planning upgrades, swap outs and refresh activities to ensure a resilient and secure environment that meets SLA's
• Developing and applying monitoring and maintenance procedures to minimize disruption and provide an optimised environment.

You must have hands on practical experience in the following:

• Management and configuration of VMware Virtualisation Technologies including clustered/resilient configurations, DR, failover and backup routines, monitoring, capacity planning and optimisation
• Management and configuration of Windows Server 2003, 2008R2, in various roles and functions (IIS, AD, DNS, FSRM)
• Management and configuration of different enterprise storage technologies ( NAS, SAN )
• Management and configuration of Router, Firewall, Switches and other network infrastructure
• Troubleshooting and optimisation of enterprise applications running in Cloud environments

The following skills are also desirable:

• Experience specifically with VMware Site Recovery Manager, and vSphere Replication.
• Cisco Meraki
• Management of Cisco & Linux through Terminal (Bash/IOS).
• Apache Tomcat, Java, and SQL Server Experience, * Must be willing to travel and work in different locations around the UK at short notice. Car driver with a clean license.
• Ability to work within 24-7 on-call shift pattern, split between the team

Client offers a competitive package and the opportunity to grow with a rapidly expanding international business with an expanding portfolio of blue-chip client portfolio. Their technical staff are key in delivering high quality, innovative solutions to their clients and they nurture an energetic and supportive working environment., £35,000 - £45,000