Product Owner - Data Loss Prevention

• Own and develop the DLP product roadmap aligned with domain strategy and business requirements
• Ensure high-quality, SLA-compliant service delivery together with providers; serve as the top escalation point for operational issues
• Translate business needs into functional and technical requirements and drive continuous product improvements
• Oversee service performance, quality, KPIs, compliance (e.g., GDPR, CSOPs), and full ITSM process adherence
• Ensure all service documentation and the Service Handbook remain up to date
• Communicate service changes, roadmap updates, and operational status to stakeholders across the organization
• Plan and lead DLP-related projects of various sizes, including milestone definition, and controlling
• Support benchmarking, internal audits, and security/compliance initiatives

• Proven experience with Data Loss Prevention technologies (e.g., Microsoft Purview DLP, Endpoint DLP, Cloud App Security, Email DLP)
• Strong background in IT Service Management, product ownership, or service delivery for security-critical services
• Solid understanding of data protection, data classification, and regulatory requirements (GDPR, ISO27001, NIST)
• Experience working with external providers and managing SLAs, KPIs, and service quality
• Strong analytical skills with the ability to structure, prioritize, and drive complex topics
• Excellent communication skills in English; ability to collaborate with global teams and translate technical content for non-technical audiences

ZEISS is technology, optics and innovation. We develop, manufacture and sell highly innovative products and solutions for our customers in a variety of business fields. As one of the world’s top technology companies with a portfolio aligned with future growth areas like digitalization, healthcare and Smart Production, and a strong brand to boot, ZEISS is shaping the future far beyond the optics and optoelectronics industries. The company’s significant, sustainable investments in research and development lay the foundation for the success, continued expansion and market leadership.