People Systems Analyst
Role details
Job location
Tech stack
Job description
You will sit at the heart of our People Technology team, where you will partner closely with People leaders, Centres of Excellence and Technology colleagues to configure, enhance and support our HR systems specifically Kronos. You'll combine deep system expertise with curiosity, agility and a strong customer mindset to help QVC deliver results with speed while building for the future. Where You'll Work This role is hybrid and will require you to be onsite at our Liverpool office 2 days a week. Onsite days are predetermined and standard across the company. What You'll Do
- Partner with People teams and Centres of Excellence to understand business needs and translate them into effective, scalable People Systems solutions
- Lead the design, configuration and delivery of enhancements across our HR systems, specially expertise in Kronos
- Provide expert production support, resolving system and data integrity issues while ensuring strong security, privacy and governance standards
- Collaborate with Technology and external vendors on integrations, testing and secure data transfers
- Create clear documentation and support materials, and act as a trusted contact for Tier 1 and Tier 2 support teams
Requirements
- Proven experience configuring and supporting enterprise HR systems, ideally Kronos
- Strong analytical and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment
- Experience working with sensitive data and a clear understanding of security, privacy and governance principles
- You will understand software design, deployment and change methodologies
- You will have confidence to communicate complex technical information in a clear, accessible way
Benefits & conditions
Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
