Lead UX Designer

This is your chance to shape and scale a high-performing UX team, build a design system with real influence, drive research that matters, and collaborate across Product, Engineering, Marketing, Sales, and customer organisations to deliver experiences that make a difference. If you thrive in environments where curiosity, creativity, collaboration, and pragmatism meet - this is the role for you. What you'll be doing Lead & Grow a Talented UX Team

• Coach, support and develop a team of UX Designers.
• Build and continually refine our UX ways of working.
• Create a safe, inclusive, and inspiring environment where great ideas thrive.

Set the UX Vision & Standards

• Define the UX strategy for your product areas.
• Establish and evolve our design system and UX standards.
• Ensure accessibility, consistency, and high-quality design across everything we deliver.

Champion Research & Discovery

• Drive continuous user research to ground our decisions in evidence.
• Use pragmatic, fast, insight-driven approaches to keep delivery moving.
• Turn research into clear, actionable guidance that influences product direction.

Design with Purpose

• Provide hands-on support - from early concepts to high-fidelity designs.
• Facilitate design reviews, critique sessions, and quality checks.
• Work closely with Engineering and Product to ensure seamless delivery.

Be the Voice of the User

• Build strong relationships across the business and with customers.
• Present findings, strategies, and design decisions with clarity and confidence.
• Track UX metrics to continually improve usability and satisfaction., We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

• 5+ years in UX, with at least 2 in a senior or lead role.
• A strong portfolio showing depth in problem-solving, craft, and measurable product impact.
• Expertise across user research, interaction design, prototyping, design systems, and usability testing.
• Experience embedding UX within agile teams.
• Outstanding communication, facilitation, and influencing skills.
• Knowledge of accessibility and inclusive design principles.
• A passion for users - and for inspiring others to care just as much.

Bonus points if you have:

• A related degree (HCI, Interaction Design, Psychology etc.)
• Experience in automotive retail or complex B2B SaaS
• Awareness of emerging tech and how it shapes the future of UX

Who you are You're an empowering leader - someone who raises the bar, champions quality, and helps others do their best work. You're pragmatic, resilient and commercially aware, but you never lose sight of what matters most: designing solutions that genuinely help people. Ready to shape the future of automotive digital retail? Join us, lead an ambitious UX team, and help deliver innovative, insight-driven products that are used across the industry.

Cox Automotive is the world's largest automotive service organisation. We provide dependable solutions that improve performance and profitability throughout the vehicle lifecycle to manufacturers, fleets, and retailers. Our businesses are organised around our customers' core needs across vehicle solutions, mobility, remarketing, funding, and retail. The Benefits Testimonials Aneliese Platts Senior Designer "The people that work here are what sets Cox Automotive apart. We genuinely work as a team, and I feel the same level of support everywhere in the business. Working here is like a family away from home, but most importantly we have fun whilst doing it!" Ann Fairbanks Executive PA & Business Support "I wouldn't be where I am today without Cox Automotive. The company has real culture of learning, pushing the boundaries and making YOU better. It's all built on strong values that are more than just words, they're acted on every single day." Gemma Hepple National Operations Manager "In my nine years here, Cox Automotive has allowed me to learn, grow and hone my skills. There's a real commitment to inclusion and diversity and today I am proud to be in what was historically perceived to be a 'man's' role."