Scrum Master

At CGI, we deliver complex, high-impact digital solutions that drive real transformation for our clients. As a Scrum Master, you will play a critical role in enabling Agile teams to deliver high-risk, high-value products and services across the full lifecycle. You will guide teams to optimise delivery, remove obstacles, and continuously improve ways of working, ensuring consistent, high-quality outcomes. Working in a collaborative and supportive environment, you will influence team performance, foster innovation, and empower individuals to take ownership-helping to shape resilient, scalable solutions that deliver meaningful results., In this role, you will be accountable for the successful delivery of complex products and services, guiding Agile teams through the full product lifecycle. You will act as a key point of escalation within squads, ensuring blockers are removed, risks are managed, and delivery momentum is maintained. Working closely with technical and non-technical stakeholders, you will foster strong collaboration, drive transparency, and ensure consistent application of Agile best practices.

You will take ownership of coaching teams to continuously improve, tailoring ways of working to suit complex environments while supporting planning, coordination, and delivery across multiple teams and dependencies. Your role will be central to creating high-performing, self-organising teams within a supportive and forward-thinking culture.

• Lead & coach Agile teams in Scrum, Lean, and continuous improvement practices

• Facilitate & optimise ceremonies, planning, and delivery across the lifecycle

• Identify & remove blockers, risks, and dependencies to maintain delivery flow

• Communicate & align stakeholders across technical and non-technical teams

• Track & report delivery progress, team performance, and key metrics

• Drive & embed consistent Agile best practices across teams

• Support & coordinate cross-team planning and dependency management

• Challenge & improve processes to enhance efficiency and outcomes

• Strengthen & develop team dynamics, collaboration, and engagement

• Act as escalation point for complex delivery challenges

You will bring strong experience as a Scrum Master or Agile Delivery professional within complex delivery environments, with a proven ability to coach teams, manage stakeholders, and drive continuous improvement. You should be confident working across the full product lifecycle and enabling high-performing teams in fast-paced, high-risk settings.

You should have proven experience as a Scrum Master or Agile Delivery Lead

• Strong expertise in Agile and Lean practices, with coaching experience

• Proven ability to manage stakeholders and communicate across all levels

• Experience facilitating delivery in complex, high-risk environments

• Strong understanding of the full product lifecycle and delivery governance

• Ability to manage risks, dependencies, and escalations effectively

• Experience improving team dynamics and driving high performance

• Strong planning and coordination skills across multiple teams

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Discover CGI London, England, United Kingdom > 1000 employees IT services We are a global business with 91,500 professionals across hundreds of locations worldwide, providing end-to-end IT and business process services that drive our clients' businesses. In the UK alone, we have around 6,000 member-partners working across 19 towns and cities, doing everything from writing complex code to designing sophisticated software solutions. The work we do powers some of the most ambitious projects that touch the lives of many. Our approach sets us apart, characterised by our proximity model, international presence, expertise, and operational excellence. We organise our operations within metro markets where our clients have concentrated footprints, empowering our local teams to build trusted, in-person relationships. As you build your career here, you'll develop your skills, share your insights, and work side-by-side with colleagues and clients on innovative solutions that address the most complex issues. Our commitment to ownership, flexibility, and being approachable makes us easy to do business with. Join us, and together, as owners, let's turn meaningful insights into action to meet the needs and balance the interests of our clients, shareholders, communities, and each other. Benefits: - Insurance coverage - Medical benefits - Pension plan - Member Assistant Programme - Check4Cancer - Flexible time off - Share Purchase Plan - Member discounts - Dental benefits - Vision benefits - Profit Participation Plan - Health and Wellbeing Programme