Technical Analyst
Role details
Job location
Tech stack
Job description
We're currently looking for a Group IS Application Technical Analyst who will support key group-wide information systems, resolve issues and provide continuous improvement to functions and processes. This is a full-time permanent opportunity based at our Canterbury head office.
You'll be someone who enjoys working closely with key internal contacts, senior stakeholders and key project representatives to understand business needs and provide solution-based approaches in the delivery of system initiatives.
What you'll do as Group IS Applications Support Analyst
Maintain, develop and customise solutions within IFS Applications including IFS Developer Studio
Configure and enhance system components including forms, menus, functions and reports to support business requirements
Build and maintain system integrations using IFS Connect, APIs and web services (SOAP/REST)
Create reports and analytics using IFS BI, Crystal Report or SQL-based reporting tools.
Provide day-to-day application support, working to resolve user queries and managing support tickets in a timely manner
Investigate and troubleshoot system issues and errors, identifying root causes and implementing fixes.
Assist with user acceptance testing and system testing, ensuring you prepare test criteria, scrips and documentations.
Produce training material and user guides including videos with written documentation, Brett Group operates a preferred supplier list and does not accept agency CVs, unless specifically engaged to work on the role in writing by the People Team. Please do not forward CVs to our recruiters, employees or any other location with the Brett Group. Brett Group will not be responsible for any fees relating to unsolicited CVs or candidate profiles. Furthermore, Brett Group will only accept CVs submitted through our applicant tracking system; any and all CVs sent via email will be immediately deleted and shall not be subject to any agency terms or associated fees., Job Title: SC Cleared Business Analyst (Contract) Location: Client sites, remote, or hybrid, depending on project need. Active SC clearance is a must About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience..., AGR is working closely with our Aberdeen-based client to recruit a Business Analyst to join its team on a contract, initially until March 2027. About the role: This role will be responsible for analysing business requirements and supporting the development of digital..., Job OverviewKinetic - Milton Keynes, England, United Kingdom Department: Customer Support Location: Milton Keynes Position: Technical Services Analyst (Customer Support) At Kinetic, we're redefining operational excellence in higher education, conferencing, and events...., Are you an experienced Business Analyst ready to make an impact? Join our Group Technology team at Connells Group as a Business Analyst, where you'll work closely with engineers and business stakeholders to understand day-to-day processes, analyse operational needs, and...
Requirements
Are you a forward-thinking individual with experience in providing assistance in system problem resolution, user support and managing issues, logs and processes within a group-wide role?, Experience in supporting or developing enterprise applications, ideally with exposure to IFS Applications (IFS Cloud preferred)
Strong analytical and problem-solving skills, with the ability to investigate any issues and make decisions quickly
Solid IT knowledge, particularly around business systems, application support and databases
A background in user access management and systems administration
Experience producing training materials and user documentation and, supporting users with system implementation
Knowledge of the heavy building materials, logistics and construction industry (Desirable)
Benefits & conditions
A competitive salary
Generous pension scheme
25 days annual leave, plus bank holidays
Life assurance
Career and professional development opportunities
Free onsite parking
Employee assistance programme
Cycle to work scheme
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