Technical Support Engineer

We are seeking an intelligent, highly motivated Technical Support Engineer with excellent troubleshooting and communication skills to join our support team. The ideal candidate is a proficient problem solver, self-directed and passionate in providing exceptional customer service. This is a terrific opportunity to join asuccessful company, in a role supporting our international client base and offers exposure to a variety of different technologies., Logging and answering both technical and functional queries for international partners and customers

Analysing and resolving application problems in complex, multi-tier customer deployments, often withno direct access to the affected system

Participate in rota providing office cover from 8:00am to 10:30pm, Monday to Friday and out of hourson-call cover 24x7x365

Identifying and reporting defects in our application code, and managing fixes through Development

Documenting solutions to grow our knowledge base

Making recommendations on areas of process improvement

Suggesting and adopting ways to improve the overall customer experience

Providing internal feedback on our products from a customer and technical perspective, IT SYSTEMS ENGINEER / IT SUPPORT ENGINEER - AZURE, SERVERS, OFFICE 365 Bristol - Hybrid 3 days per week onsite ARCA Resourcing is excited to be recruiting for an IT Systems Engineer on behalf of an innovative and rapidly growing engineering company that is revolutionising..., Azure Cloud Technical Architect SC Clearance, Microsoft Azure, Cloud Architect, Technical Architecture, Cloud Modernisation, IT Resilience, Disaster Recovery, Business Continuity, Remote (UK) Up to £95,000 + Benefits This is a fantastic Azure Cloud Technical Architect..., Job Description 2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk,..., Technical Support Engineer - Microsoft, Azure, PKISalary to £40,000 + Pension + Private Healthcare + Share Scheme + Electric Car Scheme + Hybrid Working (2 days office-based)This is an excellent opportunity for a Technical Support Engineer who is looking for a new..., Azure Cloud Technical Architect SC Clearance, Microsoft Azure, Cloud Architect, Technical Architecture, Cloud Modernisation, IT Resilience, Disaster Recovery, Business Continuity, Remote (UK)Up to £95,000 + BenefitsThis is a fantastic Azure Cloud Technical Architect...

BSc in Computer Science or equivalent relevant technical qualification, or professional work

Experience in a support function, ideally externally within a software company

Case management tools

Virtual Machines

Multi-tier application support in a Microsoft environment, including:

IIS

TCP/IP

MS SQL and MS SQL Server

Azure

Active Directory/LDAP

COM

PKI

Exceptional analytical and troubleshooting skills. Strong written and verbal communication skills? Able to multi-task and prioritize effectively

Experience of some the following would be advantageous:

Entra

Certificate Authoritiess

Smartcards and Middleware

Firewalls

Scripting languages and/or Development

Mobile app support and technologies

Salesforce administration desirable, 2nd Line Support EngineerLondon£30,000 - £35,000We have an exciting opportunity for a highly motivated individual to join our client, a managed Services Technology business, to work on their rapidly growing Outsourced IT Helpdesk.As a 2nd Line Engineer, you will be..., *Technical Support EngineerLeeds based Managed Services ProviderDue to continued growth, our rapidly expanding Managed Services Provider in Leeds is looking to strengthen our technical team. We are seeking an experienced Technical Support Engineer with prior MSP experience...

Salary to £40,000 + Pension + Private Healthcare + Share Scheme + Electric Car Scheme + Hybrid Working (2 days office-based)

This is an excellent opportunity for a TechnicalSupport Engineerwho is looking for a new challenge supporting microsoft, azure and PKI solutions to a global customer base, with occasional travel., Technical Support Engineer -Microsoft, Azure, PKI You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Salary to £40,000 + Pension + Private Healthcare + Share Scheme + Electric Car Scheme + Hybrid..., Support Engineer - SC Cleared (DV Eligible) Do you have the following skills, experience and drive to succeed in this role Find out below. Hereford / Hybrid | £55-65k + Benefits Our client transforms complex geotemporal data into fast, actionable intelligence. Their..., Support Engineer - SC Cleared (DV Eligible)Hereford / Hybrid | £55-65k + BenefitsOur client transforms complex geotemporal data into fast, actionable intelligence. Their advanced data-fusion technology helps defence, intelligence, public-sector, and commercial organisations...

Your new company Our client is a growing IT services provider supporting a diverse client base with secure, modern, and reliable technology solutions. Their focus is on delivering excellent customer experiences, strong technical outcomes, and building long-term client..., Your new company You will be working for a long-established and highly respected retailer who employs over 8,000 staff across the UK. Locally, they operate dealerships across Northern Ireland representing major manufacturer brands in the automotive industry. They have had...