Ticketing Assistant

Sparta Global Limited
Newcastle upon Tyne, United Kingdom
2 months ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Junior
Compensation
£ 52K

Job location

Remote
Newcastle upon Tyne, United Kingdom

Tech stack

Microsoft Word
Java
Microsoft Excel
Artificial Intelligence
Computer Security
Issue Tracking Systems
Microsoft Office
Cybercrime

Job description

Join to apply for the Ticketing Assistant role at Newcastle United Football Club.We are the heartbeat of the city. Come and be part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family as we embark on the next steps of our exciting journey.About the role We're looking for an individual to join our Ticketing team where you will assist in all aspects of the Ticketing operations, providing excellent customer service to supporters either face-to-face, over the telephone or by email. You will deal with high volumes of general enquiries regarding seating, pricing, stadium policies and event details in a timely manner, referring queries to relevant departments or Ticketing Coordinators as required.Responsibilities Assist with ticketing operations and customer support.Respond to high volume enquiries regarding seating, pricing, policies and event details.Refer complex, This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats. KEY DUTIES * Act as..., About Resolve: Resolve is leading the shift to autonomous enterprise operations. Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments. By unifying Knowledge,..., Job Title: Graph Curator Location: Remote (UK) Contract Length: 6-month contract with potential for extension Job Description: We are looking for a detail-oriented and strategic Knowledge Graph Curator. In this role, you will sit at the intersection of AI automation and..., About the Role: A dynamic Real Estate team within one of the worlds leading FinTech companies is seeking a seasoned Project Manager with a strong background in delivering corporate tech office design and construction projects - from site selection through first day of..., We are looking for an exceptional, commercially minded Partner - Valuation Surveyor to lead and develop our valuation offering in Newcastle. This is a senior leadership role responsible for driving growth, managing key client relationships, overseeing high-quality valuation...

Requirements

queries to relevant departments or Ticketing Coordinators.Qualifications and Skills Strong customer service experience.Excellent communication skills.Proficiency in Microsoft Office (Word, Excel).Previous experience using CRM/ticketing system desirable.Passion to learn and willingness to adapt to new systems.Working Hours & Availability You will need to have a flexible approach to work and be available to work on weekends and evenings, as required. (Home matchdays are played weekends and during the evenings, Monday - Sunday).Benefits Flexible ways of working.Participation in our non-contractual employee bonus scheme.NUFC life assurance, free parking, discount at Shearer's Bar and the Club Shop.Helping Hand - free GP appointments, wellbeing resources, legal and financial support.Pension contribution.Free lunch, tea and coffee.Salary sacrifice scheme including tech, car, cycle to work and more.Equality, Diversity and Inclusion We're committed to equality, diversity and inclusion and, A renowned football club is seeking a Ticketing Assistant to join their customer service team in Newcastle upon Tyne. The role requires strong customer service skills, excellent communication abilities, and proficiency in Microsoft Office. You'll assist with ticketing...

Benefits & conditions

believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and maintain an inclusive environment where everyone can be authentic and reach their full potential.Safeguarding We're committed to fostering a safe environment - we place high value on safeguarding and welfare for everyone we engage with.How to apply For further information on this role, visit our careers page. Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.Recruitment Agencies - please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate.Key Information Seniority level: Entry levelEmployment type: Full-timeJob function: Customer Service and Administrative, Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech...

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