Systems Developer (Jira, ITSM)

IT Systems Developer (Jira / IT Service Management)

3- 6-month contract

Outside IR35 - £500-640 a day

A few days a month on site in Liverpool, England, UK.

We're looking for an experienced Systems Developer to design, build, and enhance business systems and integrations across the organisation. You'll play a key role in improving workflows, automating processes, and optimising our IT service environment-especially within Jira Service Management.

What You'll Do

• Develop and configure business systems, workflows, and integrations.
• Build and maintain integrations between Jira, ITSM platforms, and enterprise systems.
• Design and administer Jira Service Management projects, SLAs, automations, portals, dashboards, and reports.
• Support ITIL-aligned service processes and maintain system documentation.
• Troubleshoot issues, deliver improvements, and collaborate with IT, Operations, and Service Delivery teams.

What We're Looking For

• Experience as a Systems or Application Developer.
• Demonstrable experience using Jira as a Service Management tool
• Carried out migration projects moving user accounts
• Strong hands-on Jira and ITSM expertise.
• Understanding of ITIL and service management best practices.
• Excellent problem-solving and communication abilities.
• Must be ok travelling to site in Liverpool several times a month.

Click apply if this aligns with your skillset and what you are looking for in your next contract.

#4765626 - Eleanor

• Experience as a Systems or Application Developer.
• Demonstrable experience using Jira as a Service Management tool
• Carried out migration projects moving user accounts
• Strong hands-on Jira and ITSM expertise.
• Understanding of ITIL and service management best practices.
• Excellent problem-solving and communication abilities.
• Must be ok travelling to site in Liverpool several times a month.