Laboratory Automation Technical Solution Specialist
Role details
Job location
Tech stack
Job description
Design and implement customized laboratory automation solutions that optimize workflows, improve efficiency, and ensure operational excellence in transfusion medicine laboratories. Act as a trusted technical expert and advisor, supporting global projects and collaborating with clients and internal teams to implement innovative automation solutions.
What your responsibilities will be
- Engage with customers to understand workflows, operational needs, and automation challenges.
- Propose technical automation solutions to optimize laboratory processes and support sales activities.
- Act as a technical expert on Grifols automation products, supporting internal teams (Service, R&D, Regulatory, Sales, Marketing).
- Create laboratory layouts and 3D solution models using CAD and LabBuilder tools to visualize proposed solutions.
- Define solution requirements and collaborate with technical teams to ensure successful implementation.
- Support validation, testing, and go-live activities to guarantee smooth deployment and customer satisfaction.
- Identify opportunities for process improvement and contribute to automation product innovation.
- Support global projects and travel to customer sites as required to deliver solutions.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
- You have a Bachelor's degree in Biotechnology, Biomedical Engineering, Automation Engineering, or a related field.
- You have an advanced level of English (C1) - indispensable.
- You have at least 3 years of experience in laboratory automation, including system integration, workflow design, and process optimization - indispensable.
- You have at least 3 years of experience in customer-facing roles such as consulting, solutions engineering, or technical support - indispensable.
- You have extensive knowledge of laboratory workflows, ideally in transfusion medicine or high-performance clinical environments.
- You have excellent communication and presentation skills.
- You are able to manage multiple projects and customer relationships simultaneously.
- You are available for frequent travel, both within the country and abroad, depending on the projects.
- You have experience using CAD tools (AutoCAD) and 3D design tools (LabBuilder) or knowledge of Lean Six Sigma methodologies - desirable.