IT Assistant
Role details
Job location
Tech stack
Job description
You will work directly alongside the IT Manager, becoming an essential pillar of their technical operations.
Modern Cloud Ecosystem:
Deep dive into
Microsoft 365 ,
Intune , and
Entra ID
within a professional, hybrid environment.
Empower a Worthy Cause:
Your support ensures that users can focus on their vital work without technical hurdles.
Diverse Tech exposure:
From managing
Apple Business Manager
to supporting Windows 11 and Mac OS, no two days are the same.
Fast-Paced Growth:
This role offers the autonomy to manage your own tasks and build high-level helpdesk experience quickly.
The Organisation
This respected organisation operates on a national scale, supporting of users through a dedicated network of regional sites and remote hubs. With a healthy turnover reinvested into their core mission, they pride themselves on maintaining high standards of data security and
GDPR
compliance. They are currently enhancing their digital infrastructure to ensure their teams remain productive, secure, and connected.
The Role
As the
IT Assistant , you will be the friendly first point of contact for all technical queries. Your day-to-day will involve:Providing hands-on
Helpdesk
support for the full
Microsoft 365
suite and remote systems.
Managing device compliance and deployments using
Intune
and
Apple Business Manager .
Administering user identities and security permissions via
Microsoft Entra
(formerly Azure AD).
Troubleshooting hardware and software issues across Windows 11, Mac OS, and iOS devices.
Supporting the IT Manager with device procurement, patching, and Cyber Essentials compliance.
Why Now?
The IT department is currently a streamlined operation led by the IT Manager, and due to a period of positive operational growth, they need a dedicated second-in-command. This role has been created to ensure staff receive empathetic, rapid support while the Trust continues to expand its reach.
Apply Today!
If you have experience with
Intune
and
Microsoft 365 , and perhaps a
Requirements
who thrives in a fast-paced environment and loves solving problems? We are looking for a patient, approachable, and technically sharp