Infrastructure & Support Engineer

Tropic Skincare
Croydon, United Kingdom
7 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 62K

Job location

Remote
Croydon, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Artificial Intelligence
Amazon Web Services (AWS)
Asana
JIRA
Azure
Backup Devices
Cloud Computing
Computer Security
DevOps
Disaster Recovery
DNS
Information Management
Information Technology Operations
Virtual Private Networks (VPN)
Windows Server
Network Architecture
Routing
Paessler Router Traffic Grapher
Powershell
Cloud Services
Virtual Local Area Networks
Software Vulnerability Management
Wi-Fi Technology
System Availability
Firewalls (Computer Science)
Microsoft InTune
Information Technology
SolarWinds (Software)
Performance Monitor
Network Server

Job description

Responsibilities3rd Line Support : Act as the senior escalation point for complex incidents across Microsoft 365, Azure/AWS, networking, servers, and manufacturing systems. Lead root-cause analysis and permanent fixes. Mentor and guide 1st/2nd line engineers.Infrastructure & Systems Ownership : Own and optimise core infrastructure platforms including Entra ID, Microsoft 365, Endpoint Manager, JAMF, and cloud services. Monitor performance, capacity, and availability.Networking & Security : Maintain network infrastructure (Wi-Fi, VPN, VLANs, routing/switching). Oversee patching, vulnerability remediation, and device compliance. Support firewall/security platforms and enforce Cyber Essentials Plus / ISO27001-aligned controls. Ensure high availability for manufacturing and warehouse operations.Backup & Resilience : Manage backup and recovery across Microsoft 365 and critical platforms. Test restores and disaster recovery procedures regularly. Strengthen business continuity and, days' holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance, EAP through the Wisdom App, retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog-friendly HQ, on-site parking, regular social events, and wellbeing programs.Start Date : ImmediateAbout Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special.We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK's fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and Carbon Neutral®, and our infinite purpose is to create a healthier, greener, more empowered world. We're looking for creative and ambitious people who share our vision and get excited about beauty that's both innovative and sustainable.Apply now if you're ready to join a vibrant team who believes beauty knows no bounds!Tropic's Commitment to Equal Opportunities Our team is diverse and talented; Tropic goes the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We provide reasonable accommodations for applicants with disabilities at every stage of the hiring process; please let our recruitment team know at the earliest opportunity.We focus on skills, experience, and qualifications to ensure a fair process and a great candidate experience. Apply now if you're ready to join a vibrant team who believes beauty knows no bounds!#J-18808-Ljbffr Similar jobs, A global consulting firm is seeking a Principal Electrical Engineer to join their Water Solutions team in Croydon, contributing to sustainable water infrastructure projects and leading multidisciplinary teams. This role requires a, BEng or MEng in Electrical Engineering,..., A fast-growing beauty company in Croydon is seeking a Senior Infrastructure & Support Engineer to enhance core infrastructure and support cloud services. The role involves solving complex challenges, leading incident management, and ensuring system security compliance...., A global engineering and consultancy firm seeks a Senior/Principal Civil Engineer to lead water supply infrastructure projects across the UK. This role involves managing design teams, ensuring compliance with technical standards, and fostering client relationships. Ideal..., Senior Recruitment Consultant at Morson Edge | At the Sharp End of Cloud & DevOps since 2019 Direct message the job poster from Morson EdgeAWS Infrastructure Engineer (AD, Windows, AWS, PowerShell) - Contract, 6 months - Manchester/Hybrid We've partnered with a leading tech..., A leading recruitment agency is seeking a Senior Geo-environmental Engineer to join a reputable ground investigation consultancy in the UK. This role involves writing and reviewing reports, alongside reviewing environmental strategies. The ideal candidate will have a..., A global infrastructure consulting firm based in Croydon seeks an Associate Director - Lead Design Engineer for their Water Solutions team. The role involves leading water infrastructure projects, managing design teams, and ensuring client collaboration. Ideal candidates... © 2026, Jobsora.com

Requirements

resilience.Project Delivery & Improvement : Lead or support infrastructure projects (migrations, upgrades, automation, security rollouts). Partner with stakeholders across the business. Maintain clear documentation and handovers.Governance & Compliance : Support GDPR, cyber security, and IT policy adherence. Own technical change control and audit-ready documentation.What We're Looking ForStrong senior-level experience in 3rd line infrastructure support with clear platform ownership.Deep Microsoft ecosystem expertise across Entra ID, Microsoft 365 security, Intune/Endpoint Manager, Defender, JAMF.Proven capability managing Azure infrastructure and governance (AWS exposure beneficial).Solid hands-on background in Windows Server, Active Directory, Group Policy, DNS/DHCP.Strong networking knowledge including routing, VLANs, VPNs, Wi-Fi (Aruba experience desirable).Experience administering next-generation firewalls, segmentation, and secure multi-site environments.Working knowledge of backup, disaster recovery, resilience, and monitoring tools (e.g., Solar Winds, PRTG).Practical automation skills using Power Shell, Microsoft Graph, and modern tooling.Familiarity with ITSM/service management platforms (Jira, Freshservice, Asana).Proactive, security-first mindset aligned with Cyber Essentials Plus, ISO27001 principles, GDPR.Strong communication, documentation, and cross-team collaboration skills.Continuous improvement mindset , including using AI-enabled tools (e.g., Copilot) to enhance IT operations.5+ years' experience in mixed cloud and on-prem environments; manufacturing exposure is a plus.What We OfferEmployment Type : This role is offered full-time, Monday to Friday, 9am to 5pm.Location : Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon.Hybrid Working : Blend of office and remote working with a minimum of 3 days in the office.Salary : Starting from £45,000Benefits : Hybrid working, up to 33, A leading recruitment firm in the United Kingdom is seeking a Senior Infrastructure Engineer to enhance their core infrastructure across Cloud, Security, and Networking. The ideal candidate will have over 5 years of experience, strong senior-level infrastructure support..., Our client, a leader in healthcare and Beauty sector is hiring a Senior Infrastructure Engineer to take a leading role in driving their core infrastructure forwards across Cloud, Security and Networking. 5+ years' experience in mixed cloud and on-prem environments. Strong..., A global engineering consultancy is seeking a senior digital professional to lead information management on major infrastructure projects in Croydon and London. The role requires strong leadership, project management skills, and a degree in Civil or Structural Engineering....

Benefits & conditions

Senior Associate Fire Engineer Job in Multiple UK Locations Senior Associate Fire Engineer job available in London, Manchester, Leeds, Sheffield & Birmingham with a respected and forward-thinking fire consultancy, offering a competitive salary + annual bonus + 38 days..., Salary: £62,109 (National) or £66,229 (Croydon) plus skills allowance of up to £18,291 pending assessment.Location: Croydon, Manchester, Sheffield, Liverpool or Southport on a hybrid basisAdvert Close: 11:55 pm Sunday 29th March 2026Please note that this role requires...

About the company

Tropic Skincare is growing fast, and our IT team plays a vital role in powering that journey, delivering secure, scalable digital services across our manufacturing and commercial business.We're looking for a Senior Infrastructure & Support Engineer to take a leading role in maintaining and evolving our core infrastructure, driving technical excellence across cloud, networking, security, and operational improvement.This is a high-impact, hands-on role for someone who thrives on solving complex problems and improving systems. You'll act as the highest escalation point for major incidents, support the service desk function, and help embed best practice through strong documentation, process refinement, and proactive problem management.Working closely with teams across Manufacturing, NPD, Customer Service, Marketing, Finance, QA/QC, e Commerce and Digital, you'll play a key part in ensuring Tropic's technology enables a brilliant experience for colleagues and customers alike.Key, Senior Fire Engineer job available in London, Manchester, Leeds, Sheffield & Birmingham with a respected and forward-thinking fire consultancy, offering a competitive salary + annual bonus + 38 days annual leave + hybrid and flexible working + pension + healthcare +..., A global infrastructure consulting firm is seeking a Senior Electrical Engineer for their Water Solutions team in Croydon. This role involves leading the design and delivery of critical water infrastructure projects across the UK. Candidates should have an engineering..., Company Description: Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the...

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