Graduate Security Operations Engineer

Warner Bros. Discovery
Redhill, United Kingdom
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Junior
Compensation
£ 50K

Job location

Remote
Redhill, United Kingdom

Tech stack

Encodings
Computer Security
Computer Literacy
Monitoring of Systems
Network Security
Routing
Satcom
Systems Integration
TCP/IP
Audio Codec
Information Technology

Job description

With a focus on networking, international satellite & fibre methodology and compression & distribution technologies reporting to the Senior Director of Distribution Engineering, this position is critical in monitoring and supporting WBD's Global television distribution infrastructure and supporting our Live Events output. You will be a part of our Tier 1 behind-the-scenes operations support team expected to have a versatile skill set both technically and personally with the ability to stay focused and continually develop as an experienced and skilled technician. Operations Engineer's in this role will have experience in leading difficult situations, staying calm, reacting quickly under pressure and being able to execute on the key responsibilities noted below.

Your Role Accountabilities...

  • Monitoring all of WB Discovery's channels
  • Manage the necessary switching of transmission systems during normal or emergency conditions to ensure that all services remain on the air.
  • Respond to all affiliate enquiries and maintain on-going communication with customers, keeping them up-to-date with the progress of their tickets
  • Serve as a liaison between other support teams and the customer as required by working collaboratively across all leadership levels
  • Outage vetting - initiating of critical outage situations
  • Manage incident and planned work tickets: uphold professional ticket management from the get-go for the benefit of the rest of the global support teams by ensuring all ticket types are logged, work logs comprehensively updated and then carefully manage routing to ensure resolution
  • Liaise with third party fibre, uplink and playout providers during fault investigations.
  • Provide input and issue written reports to various factions of the Technology & Operations groups about transmission system reliability.
  • Routinely check the health of Distribution equipment.
  • Proactively identify and address potential risks and vulnerabilities in our distribution infrastructure, recommending mitigation strategies
  • Develop corporate oversight/participation in Distribution Technologies
  • Assist with training and development of Distribution Staff Members as needed.
  • Create and update documentation and procedures
  • Implement, or assist with implementation of, changes to distribution infrastructure
  • Identify, adjust, and help establish new monitors and metrics needs, Job Description Principal Electrical Design Engineer - Protection & Control Scotland Region Permanent - Full Time, hybrid Salary Competitive + Car Allowance + Flexible Benefits Summary: This role involves designing and overseeing the implementation of protection...

Requirements

  • Experience in a broadcast, media, or telecommunications environment.
  • In-depth knowledge of television distribution systems, platforms, and standards.
  • Working knowledge of digital baseband signals, SDI, HD-SDI and ASI for video and PCM, Dolby D and E and its variants for audio signals as well as awareness of TCP/IP Network concepts including multicast traffic
  • Knowledge of and experience with SMPTE 2110
  • Working experience with Television Distribution Systems - fibre and satellite based encoding, as well as Telemetry Monitoring and Control Systems
  • Is able to operate associated test and analysis equipment including but not limited to video waveform monitor, vector scope and transport stream analyzer
  • Specific experience and expertise in troubleshooting and correcting signal quality issues, signal routing, systems integration and maintenance
  • Candidate should have working knowledge of MPEG-2/4 encoding technology, encryption/ authorization technology and TVRO receive systems.
  • Able to work without supervision, combining initiative with discretion
  • Computer literacy, excellent oral and written communication abilities and close attention to details are required.
  • Overnight, weekend, holidays, and rotating shifts are required as this is a 365/24/7 mission critical position to support the distribution reliability of WBD services.
  • This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by their direct manager
  • Able to communicate technical matters to technical and non-technical audiences
  • Understand and be able to work with monitoring systems and related technologies
  • Must be able to independently research, troubleshoot, and resolve trouble tickets within established Service Level Agreements
  • Ability to provide Total Call Ownership to include handling irate customers, escalating issues as appropriate and providing the necessary follow up before incidents are closed

#Tech Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you., Graduate Security Operations Engineer Start June 26 London / WFH to £40k Are you a bright, ambitious Computer Science graduate with a keen interest in Cyber Security, looking to progress your career? You could be learning from a hugely talented team at a rapidly expanding..., Drainage Engineers and Tanker Operators wantedWere excited to announce that Drain Technology (UK) Ltd will be opening a brand-new depot in Cardiff on 2nd Apriland were now recruiting!As part of our continued growth, we are looking for experienced, motivated individuals to..., Graduate Security Operations Engineer Start June 26 London / WFH to £40kAre you a bright, ambitious Computer Science graduate with a keen interest in Cyber Security, looking to progress your career?You could be learning from a hugely talented team at a rapidly expanding...

Benefits & conditions

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About the company

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our Team As Warner Bros. Discovery (WBD) portfolio continues to grow - around the world and across platforms - the Technology & Operations team is building media technology and IT systems that meet world class standards for which WBD is known. T&O builds, implements and maintains the business systems and technology that are critical for delivering WBD's products, while articulating the long-term technology strategy that will enable WBD's growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms., This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.Wbd.Com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law., Elvis Eckardt Recruitment Engineering & Operations Talent (Multiple Roles) Location: Redhill, Surrey Sector: Critical Satellite Communications / Defence Infrastructure Client: A leading global provider of mission-critical satellite connectivity, delivering high-stakes communication solutions..., Powered by Water, Driven by PurposeSouth West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.We're proud to be part of Pennon Group, a leader in the UK water sector, working..., Beazley Security is a global cybersecurity firm committed to helping clients enable advanced cyber defenses that reduce risk with quantifiable results. We're comprised of top talent from private industry, government, intelligence, and law enforcement who are specialists in...

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