IT Project Manager

Are you an experienced IT professional with a passion for leading teams and driving impactful projects? Do you thrive in a fast-scaling tech environment, enjoy solving complex problems, and want to shape the future of embedded payments? If so,we'dlove to hear from you.

Lead and mentor a team of IT professionals, fostering a collaborative and high-performance culture

Oversee the provisioning of hardware, software, and access for new hires, ensuring a seamless onboarding experience

Act as the primary on-site IT presence, providing hands-on support and guidance to both your team and end-users

React promptly to ad-hoc onsite support requests as and whenrequired, ensuring minimal disruption to business operations

Manage and prioritise help desk requests, ensuring tickets are resolved efficiently and to a high standard

Troubleshoot and resolve complex hardware, software, and connectivity issues, both in person and remotely

Drive project work, from conception through to delivery,including the rollout of new tools, SSO integrations, and automation initiatives aligned with best-practice standards

Coordinate and support IT projects, ensuring milestones are met and stakeholders are kept informed

Oversee identity, access, and endpoint configuration across Intune, Entra ID (Azure AD), and M365

Create andmaintainhigh-quality documentation for technologies, workflows, and processes to support effective knowledge sharing within the team

Monitor, collect, and analyse data to report on the health of systems andidentifyareas for improvement

Share insights and propose improvements to optimise IT processes and enhance the overall end-user experience

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Demonstrated experience leading or mentoring IT teams

Strong troubleshooting skills across hardware (Windows, macOS, peripherals, AV equipment) and software (cloud-based tools, SaaS platforms)

A curious mindset and drive to explore how AI can make a real difference

Passion for learning and a desire to develop both yourself and your team

Comfort working in a scaling business, where time is critical and change is frequent

An academic background in technology or business (beneficial but not essential)

Ambition to work in a high-growth tech company

Nice to haves

Experience automating tasks using scripting languages such as Python, PowerShell, or Bash, and exposure to automation/orchestration platforms

Familiarity with standards such as ISO27001, Cyber Essentials, or the NIST Cybersecurity Framework

IT certifications (e.g. CompTIA A+, Microsoft, ITIL)

Experience supporting cloud-based infrastructure

Exposure to endpoint management tools (e.g. Intune, JAMF), A legal client is seeking an experienced IT Service Desk Team Leader in Edinburgh to lead a skilled support team. This hands-on leadership role involves managing ticket flow and maintaining high service standards. The ideal candidate will have over 2 years of IT support...

IT Project Manager Birmingham (2 days onsite) Permanent Salary: £52,000 We are seeking an experienced Project Manager to join a forward-thinking organisation delivering business-critical change initiatives. This is an excellent opportunity to lead and shape projects...

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