Support Engineer

This is a great fit for a strong Developer who wants to take full ownership of debugging, fixing, and enhancing real-world product issues that impact doctors and patients.

You'll work on:

• Investigating and resolving bugs or issues raised by our client's team of Customer Support Specialists.
• Making small-to-medium feature tweaks (e.g. modifying exports, adjusting logic).
• Writing Ruby scripts and jobs for post-migration data cleanup or updates.
• Collaborating with Developers and support staff to triage, prioritise, and resolve issues.
• Delivering small fixes to production regularly and reliably., Job Title: Senior Trading Application Support Engineer Client: Elite Quantitative Hedge Fund Salary: Up to £150k + Bonus + Package Location: London (Hybrid/Flexible) Sells: Cutting-edge tech, ownership of multiple greenfield projects, no red tape, a..., 3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: £270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on..., This role is ideal for a technically skilled Systems Support Specialist in a MarTech SaaS environment. The position provides exposure to a variety of systems, automation workflows, and integrations, supporting the smooth operation of critical business platforms. The role is...

• Strong experience with Ruby on Rails (Rails 7, Ruby 3.4).
• Proficiency with React, TypeScript / JavaScript, and PostgreSQL.
• Comfort working in a Linux-based environment (AWS ECS, command line).
• Great debugging and troubleshooting skills - you enjoy getting to the root of problems.
• Fluent, friendly communication - especially with non-technical users.
• A proactive, independent mindset - you get things done without handholding.
• You must be located within GMT / BST ±3 time zones and available during UK working hours (typically 9am - 5:30pm).

Nice to have:

• Sysadmin experience.
• Experience supporting SaaS products or working closely with support teams.

• Fully remote with flexible working, based around UK hours.
• Meaningful product used by thousands of doctors and patients every day.
• Calm, supportive, and highly autonomous culture.
• Direct involvement in product decisions and fixes that impact real people.
• Competitive salary.

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