Finance Systems Manager

Insight
Croydon, United Kingdom
8 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 60K

Job location

Remote
Croydon, United Kingdom

Tech stack

Testing (Software)
JIRA
Automation of Tests
Azure
Software Bug Management
Code Coverage
Computer Security
DevOps
Scrum
Systems Development Life Cycle
Selenium
Software Quality Assurance (SQA)
Systems Integration
Test Case Design
Test Data
Performance Testing
Postman
Cypress
ServiceNow HR Service Delivery
Api Management
ServiceNow Customer Service Management
ServiceNow

Job description

The ServiceNow QA/Test Manager leads the quality assurance strategy, governance, and execution for ServiceNow implementations and enhancements. This role ensures that all platform changes-whether configuration, custom development, integrations, or upgrades-are delivered with high reliability, strong test coverage, and adherence to best practices. The manager oversees test planning, automation, defect management, and coordination across cross-functional teams., Quality Strategy & Governance

  • Define and own the QA strategy for ServiceNow projects, including regression, functional, integration, UAT, and performance testing.
  • Establish testing standards, processes, templates, and KPIs aligned with ITSM/ITIL and ServiceNow best practices.
  • Ensure compliance with organizational SDLC, change management, and release governance.

Test Planning & Execution

  • Develop comprehensive test plans, test cases, and traceability matrices for ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps).
  • Lead and coordinate all testing phases, including SIT, UAT, regression, and post-deployment validation.
  • Manage test data creation, environment readiness, and test scheduling.

Automation & Tools

  • Drive adoption of test automation frameworks for ServiceNow (e.g., ATF, Selenium, Cypress, or custom frameworks).
  • Oversee the design, maintenance, and execution of automated regression suites.
  • Evaluate and implement QA tools for defect tracking, reporting, and continuous testing.

Team Leadership & Collaboration

  • Lead a team of QA analysts, automation engineers, and offshore/onshore testers.
  • Collaborate closely with ServiceNow developers, architects, product owners, and business stakeholders.
  • Facilitate defect triage meetings and ensure timely resolution.

Release & Deployment Support

  • Validate release readiness and ensure quality gates are met.
  • Support production deployments and hypercare activities.
  • Identify risks, issues, and quality gaps, and drive mitigation plans., Job Title: Senior Systems Test Analyst Career Band: 7 Reports to: Senior IT Project Manager Department: IT Corporate Technology Location: Croydon Head Office Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer?..., Role Title: Commercial Marketing Manager / Account-Based Marketing (ABM) Manager Location: Fully Remote Department: Market Engagement Reports to: Research Market Activation Lead/ Brand/Product Manager Type: Permanent/ Full time Hours:37.5 hours per week, Monday to..., We're working with a well-known, fast-moving consumer brand to find a commercially sharp Media Performance Manager to own their end-to-end media strategy and drive e-commerce growth. This is a rare in-house opportunity that combines hands-on digital performance expertise..., Role: Finance Systems Manager Salary: £46,000 - £56,500 Location: Birmingham (Hybrid - 2 days In-Office) Network IT are supporting a large organisation seeking a Finance Systems Manager with strong experience in Finance system configuration, administration, and support,..., Company - Award winning networking and cybersecurity provider Role - Senior Account Manager (existing customers only) Location - Hybrid, largely home based and client facing - Bucks offices once a week Salary - circa £65,000-70,000 basic plus uncapped commission x2 OTE..., Senior Inventory & Logistics Process Manager Location: UK - Remote Contract Length: 18 months (Fixed Term) Role Purpose The Senior Inventory & Logistics Process Manager is responsible for leading finished goods inventory governance, ensuring accuracy, compliance, and...

Requirements

  • Technical Expertise
  • Strong understanding of ServiceNow architecture, modules, workflows, and integrations.
  • Hands-on experience with ServiceNow Automated Test Framework (ATF).
  • Familiarity with API testing tools (e.g., Postman), automation frameworks, and CI/CD pipelines.
  • Solid understanding of ITIL processes and enterprise service management.

QA Leadership

  • Proven experience managing QA teams in Agile/Scrum environments.
  • Strong background in test planning, test case design, and defect management.
  • Experience with tools like Jira, Azure DevOps, ServiceNow DevOps, or similar.

Soft Skills

  • Excellent communication and stakeholder management.
  • Strong analytical and problem-solving abilities.
  • Ability to influence quality culture across teams., * ServiceNow certifications (CSA, CIS in relevant modules, ATF certification).
  • ISTQB or similar QA certification.
  • Experience in large-scale enterprise ServiceNow implementation., We are seeking a Project Test Lead with a strong background in SAP Accounts Receivable (AR) and SUN Finance Ledger to join our team. This role requires a confident, articulate, and experienced professional who can effectively engage with finance SMEs, lead discussions...

Benefits & conditions

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About the company

Insight Enterprises, Inc. is a Fortune 500 solutions integrator helping organizations accelerate their digital journey to modernize their business and maximize the value of technology. Insight's technical expertise spans cloud and edge-based transformation solutions, with global scale and optimization built on 33+ years of deep partnerships with the world's leading and emerging technology providers. In 2024, Insight had revenues of US$ 8.7 billion, and over 14,000 employees. It has a US$1.7 billion services business, bolstered by recent acquisitions in cloud, CRM, software engineering, and business consulting. In EMEA, Insight operates in Austria, Belgium, Bulgaria, France, Germany, Ireland, Italy, Moldova, Netherlands, Sweden, Romani, Saudi Arabia, Spain, Switzerland, UK, Ukraine, and United Arab Emirates., About the Company The mission of LTM Company is to engineer meaningful technology solutions to help businesses and societies flourish. Our successful technology business serves over 2000 Global customers and now, we are in a process of expanding. LTM is extending its..., Job Description TGRC has partnered with Upvolt Energy, a UK-based renewable energy company focused on helping homeowners and businesses transition to cleaner, more efficient power solutions. With deep roots in solar technology and sustainability, Upvolt offers tailored,..., About Us Stagwell Media Platform (SMP) is the technology and data backbone of Stagwell, powering advanced media solutions for brands around the world. Built at the intersection of innovation, performance, and collaboration, SMP connects modern media tools, proprietary..., jelli is delighted to be working with a global accountancy and business advisory firm which operates in over 17 locations in the UK with over 6,000 employees. At the core of this business is its focus on helping people and businesses succeed. This is reflected throughout...

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