Systems/Production Engineer

Main duties of the jobAdministrative Responsibilities - Create and maintain Standard Operating Procedures and knowledge documentation to support effective knowledge transfer, system support, and maintenance. Manage user accounts and access rights in line with role requirements and information governance standards. Information & Information Systems Manage and resolve corporate system support calls, ensuring service desk records are up to date and issues are resolved within agreed SLAs.

Administer system access, including user setup, role changes, and account deactivation, while maintaining accurate system administration and login records. Undertake comprehensive system testing, including creation of test scripts, to ensure developments are fit for purpose and deliver expected outcomes.

Staff Training & Development - Support the development of training materials and user guidance for Corporate Systems.

About usWe are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care, our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

We are looking to recruit an enthusiastic and highly motivated Junior Systems Officer (fixed term - 11 months) to work within the Corporate Systems Team to support the operation and development of Corporate information systems across TEWV.

The ideal candidate will be passionate in developing their career within IT at TEWV.

Experience in the NHS /Systems will be advantageous but not essential., GCSE Maths and English

A-Levels (Including ICT)

ECDL or equivalent

Experience

Experience of a customer led service.

Experience of working with IT/Systems

Experience of working in an IT/Systems environment

Knowledge

Highly developed computer literacy and Advanced keyboard skills

Good knowledge of standard PC applications (e.g. MS Teams, Word, Excel)

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