Site Deployment Manager

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

The Site Deployment Manager is accountable for the end-to-end delivery, operation, renewal and resilience of technology and infrastructure deployments across Mace UK and international sites. The role ensures that site technology is deployed and maintained in line with Mace standards, supports business operations effectively, and is resilient, secure and fit for purpose.

The role forms a core part of the Digital Services organisation and works closely with the Technology Director, Digital Service Delivery teams, and third-party partners to deliver consistent, high-quality site technology services.

Note: Candidate will be UK-based (London Head Office), with regular travel to UK regional offices (e.g. Manchester, Birmingham, Bristol) and international sites if required and should have right to work permit. You'll be responsible for: Technology and Infrastructure Deployment

• Owning and managing the deployment of end-user technology, network, and site infrastructure across UK and international offices and project sites.
• Ensuring all technology installations, upgrades and renewals are delivered in line with agreed standards, architectures and security requirements.
• Planning and coordinating site technology rollouts, relocations, refurbishments and decommissioning activities.
• Ensuring smooth transition of deployed technology into business-as-usual (BAU) support.

Operations, Maintenance and Renewal

• Maintaining oversight of the ongoing health, performance and lifecycle management of site technology and infrastructure.
• Ensuring assets are maintained, refreshed and retired in line with lifecycle and investment plans.
• Working closely with digital support and services teams to coordinate local and remote hands support.

Disaster Recovery and Resilience

• Owning and maintaining disaster recovery (DR) and resilience plans for site-based technology and infrastructure.
• Ensuring site deployments are designed and implemented with appropriate resilience, failover and recovery capabilities.
• Regularly reviewing, testing and validating DR arrangements, ensuring lessons learned are incorporated into standards and designs.

Third-Party and Commercial Management

• Owning and managing relationships with key third-party suppliers, including network service providers and hardware vendors.
• Overseeing supplier performance, service levels, escalations and continuous improvement activities.
• Managing commercial aspects of site technology contracts, including billing validation, cost control and renewals.
• Supporting procurement and contract negotiations in collaboration with Commercial and Legal teams.

Governance, Standards and Assurance

• Ensuring site technology deployments comply with Digital, Security and Health & Safety standards.
• Providing assurance that installations meet agreed technical, operational and compliance requirements.
• Identifying, managing and escalating risks and issues relating to site technology deployments.

Stakeholder Engagement and Leadership

• Acting as a key point of contact for site technology matters across the business.
• Building strong working relationships with internal stakeholders, including Technology, Digital Services, Property, Projects and Facilities teams.
• Providing leadership, direction and day-to-day management for the site deployment function and associated resources., Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.

• Proven experience delivering and managing technology and infrastructure deployments across multiple sites.
• Strong understanding of network, end-user computing and site infrastructure services.
• Experience working within defined technology standards and operating models.
• Demonstrable experience managing third-party suppliers and service providers.
• Strong operational mindset with the ability to manage incidents, risks and service continuity.
• Experience working in a construction, build environment or consultancy practice.
• Familiarity with IT service management frameworks (e.g. ITIL).
• Experience supporting international site deployments.
• Strong stakeholder management and communication skills.
• Ability to work independently and manage multiple priorities across parallel initiatives.
• Strong organisational, planning and coordination capabilities.
• Commercial awareness with the ability to manage costs and supplier billing effectively.
• Ability to lead and coordinate small specialist teams and third-party resources.
• Experience working collaboratively across technology, support and service delivery functions.
• Provides clear direction, coaching and support to build team capability and performance.
• Significant experience in technology infrastructure deployment or operations (or equivalent experience).
• Proven track record of managing suppliers and service delivery outcomes.
• Relevant technical or professional qualifications.
• Experience supporting DR and resilience planning for site-based technology.

Our values

Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.