2nd Line IT Support Engineer
Role details
Job location
Tech stack
Job description
complex issues across devices, networks, identity, and SaaS services, helping keep Open Cosmos running smoothly as we grow. * Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collaboration tools. * Troubleshoot, perform root-cause analysis, and implement corrective and preventative actions. * Meet SLAs and communicate clearly with users and stakeholders. * Administer Google Workspace, SSO/IAM, MFA and support our migration to M365 and Entra ID. * Manage endpoints using Intune/Jamf/MDM, including software packaging and secure baselines. * Support LAN/WLAN/VPN/DNS/DHCP/firewall changes and monitoring; liaise with providers as needed. * Manage the full device lifecycle - builds, replacements, RMAs and onboarding/offboarding. * Contribute to deployments and upgrades (office builds, Wi-Fi refresh, EDR rollouts, migrations). * Improve automation, self-service, reporting and monitoring through scripting and tooling. * Champion security, ResponsibilitiesThe Quality and Compliance Engineer is primarily responsible to support the business leaders in adherence and running of the Business/Quality Management System BMS/QMS, in accordance with AS9100 and ISO9001.Support compliance with Health & Safety,..., Job Title: Maintenance Craft Person Business Area - Gas Number of Vacant Posts - 1 Grade - PC7 Location - Didcot B Contract Type - Permanent Working Hours - Full Time About the roleReporting to the site crafts-team supervisor, the Craftsperson will be responsible for fault...
Requirements
best practice across patching, hardening, device compliance, and access controls. What You'll bring * Strong troubleshooting skills across Windows, Linux, macOS, mobile OS and SaaS platforms. * Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching. * Comfortable with ITSM/ticketing, change control and documentation. * Familiarity with scripting/automation (PowerShell/Bash) is a plus. * Clear, confident communication skills - translating technical concepts for non-technical users. * Subject-matter expertise in at least one of the following: o Microsoft tenant migrations o Microsoft Intune o Microsoft Endpoint Configuration Manager o SharePoint Administration o JIRA Administration o API integrations o AI adoption For this role you can be based in any of our locations. To apply, you must have the legal right to work in your chosen location. When applying, please submit your CV in English Why Open Cosmos? * Work at the cutting edge of space technology with customers around the globe. * A mission-driven company making space accessible to help solve real-world challenges. * A diverse, ambitious, and supportive team. #J-18808-Ljbffr Similar jobs, The Finance Business Partner will play a pivotal role in providing financial insight and strategic support within this growing international business. This position is perfect for an individual with a strong background in commercial finance, looking to contribute to a...
Benefits & conditions
OverviewJob title:Project Manager Salary:Band D S2 £41,344 gross per annum Contract type:Open-Ended Hours:Full-Time or Part-Time (Minimum 0.8 FTE). We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with...