{"@context":"https://schema.org","@type":"JobPosting","title":"Network Operations Engineer
Role details
Job location
Tech stack
Job description
- Country Support
- Partner ecosystem & contract optimization : support country teams in building and structuring their partner ecosystem (maintenance providers, suppliers); assist on tenders, contract design, cost analysis, and renegotiations in collaboration with Procurement team; provide benchmarks, pricing reference and operational expertise to standardize practices across markets and ensure cost-competitive agreements.
- Field & operational support: provide remote and on-site support for complex situations; conduct operational audits to assess quality and compliance with standards
- Subject matter expertise & advisory: act as the primary operational reference for country teams on maintenance practices and standards
- Data Analysis & OPEX Excellence
- Operational Data analysis: leverage operational data to analyze maintenance and country cost structures, build benchmarks, track performance KPIs, conduct ad-hoc analyses to support decision-making (field diagnostics, campaign effectiveness, cost benchmarking)
- Cost structure analysis and optimization levers: analyze maintenance and country cost structures; build cost models and benchmarking frameworks to provide clear visibility on optimization opportunities; contribute to make-or-buy analyses and service model decisions by translating data into actionable recommendations for management
- Spare parts & supply management
- Contribute to the spare parts strategy (sourcing approach, stocking policies, supplier qualification) in collaboration with the supply team
- Support cost benchmarking and renegotiation efforts on spare parts to ensure competitive pricing
- Improve tracking and replenishment processes to reduce downtime and inventory costs
- Knowledge Management & Enablement
- Build and maintain operational frameworks, process documentation and templates; ensure documentation is up to date, accessible, and directly usable in the fieldDesign and deliver training sessions, workshops, and translate HQ standards into practical field guidance
- Drive cross-country best practice sharing and consistent adoption of methods and processes across all markets
- NetOps Tools Ownership
- Act as the primary operational owner of the maintenance operational tools; ensure smooth day-to-day run and consistent usage across all teams
- Define standards, lead team onboarding and ensure their consistent adoption
- Serve as the main support point for country teams and Maintenance Operations management; collect field feedback and coordinate improvements with relevant teams, Partner ecosystem & contract optimization : support country teams in building and structuring their partner ecosystem (maintenance providers, suppliers); assist on tenders, contract design, cost analysis, and renegotiations in collaboration with Procurement team; provide benchmarks, pricing reference and operational expertise to standardize practices across markets and ensure cost-competitive agreements.
- Field & operational support: provide remote and on-site support for complex situations; conduct operational audits to assess quality and compliance with standards
- Subject matter expertise & advisory: act as the primary operational reference for country teams on maintenance practices and standards
Partner ecosystem & contract optimization : support country teams in building and structuring their partner ecosystem (maintenance providers, suppliers); assist on tenders, contract design, cost analysis, and renegotiations in collaboration with Procurement team; provide benchmarks, pricing reference and operational expertise to standardize practices across markets and ensure cost-competitive agreements.
Field & operational support: provide remote and on-site support for complex situations; conduct operational audits to assess quality and compliance with standards
Subject matter expertise & advisory: act as the primary operational reference for country teams on maintenance practices and standards
- Operational Data analysis: leverage operational data to analyze maintenance and country cost structures, build benchmarks, track performance KPIs, conduct ad-hoc analyses to support decision-making (field diagnostics, campaign effectiveness, cost benchmarking)
- Cost structure analysis and optimization levers: analyze maintenance and country cost structures; build cost models and benchmarking frameworks to provide clear visibility on optimization opportunities; contribute to make-or-buy analyses and service model decisions by translating data into actionable recommendations for management
Operational Data analysis: leverage operational data to analyze maintenance and country cost structures, build benchmarks, track performance KPIs, conduct ad-hoc analyses to support decision-making (field diagnostics, campaign effectiveness, cost benchmarking)
Cost structure analysis and optimization levers: analyze maintenance and country cost structures; build cost models and benchmarking frameworks to provide clear visibility on optimization opportunities; contribute to make-or-buy analyses and service model decisions by translating data into actionable recommendations for management
- Contribute to the spare parts strategy (sourcing approach, stocking policies, supplier qualification) in collaboration with the supply team
- Support cost benchmarking and renegotiation efforts on spare parts to ensure competitive pricing
- Improve tracking and replenishment processes to reduce downtime and inventory costs
Contribute to the spare parts strategy (sourcing approach, stocking policies, supplier qualification) in collaboration with the supply team
Support cost benchmarking and renegotiation efforts on spare parts to ensure competitive pricing
Improve tracking and replenishment processes to reduce downtime and inventory costs
- Build and maintain operational frameworks, process documentation and templates; ensure documentation is up to date, accessible, and directly usable in the fieldDesign and deliver training sessions, workshops, and translate HQ standards into practical field guidance
- Drive cross-country best practice sharing and consistent adoption of methods and processes across all markets
Build and maintain operational frameworks, process documentation and templates; ensure documentation is up to date, accessible, and directly usable in the fieldDesign and deliver training sessions, workshops, and translate HQ standards into practical field guidance
Drive cross-country best practice sharing and consistent adoption of methods and processes across all markets
- Act as the primary operational owner of the maintenance operational tools; ensure smooth day-to-day run and consistent usage across all teams
- Define standards, lead team onboarding and ensure their consistent adoption
- Serve as the main support point for country teams and Maintenance Operations management; collect field feedback and coordinate improvements with relevant teams
Act as the primary operational owner of the maintenance operational tools; ensure smooth day-to-day run and consistent usage across all teams
Define standards, lead team onboarding and ensure their consistent adoption
Serve as the main support point for country teams and Maintenance Operations management; collect field feedback and coordinate improvements with relevant teams
Requirements
Graduate of an engineering school or university Master's program (Bac +5) in Industrial, Mechanical, or Electrical Engineering
- Solid understanding of maintenance operations and field realities
- Comfortable with cost analysis, benchmarking, and supply chain basics
- At ease with field & operational tools
- Ability to create clear, structured, and field-ready documentation
Behavioral skills
- Field credibility: you've worked in the field or in close proximity to it; you understand operational realities and earn trust from technicians and country teams alike
- Pedagogy: genuinely enjoys training and empowering teams; makes complex things simple
- Autonomy: takes ownership, prioritizes well in a fast-moving environment
- Cross-cultural agility: at ease in an international, multi-country context
Experience
- Fluent in English and French
- 3-5 years in maintenance operations, field operations, or operational excellence, with proven hands-on field exposure
- Experience in contract management, supplier relationships or supply chain is a plus
- Background in a high-growth or transformation environment is a plus
- Interest in energy infrastructure or EV charging, Graduate of an engineering school or university Master's program (Bac +5) in Industrial, Mechanical, or Electrical Engineering
- Solid understanding of maintenance operations and field realities
- Comfortable with cost analysis, benchmarking, and supply chain basics
- At ease with field & operational tools
- Ability to create clear, structured, and field-ready documentation
Graduate of an engineering school or university Master's program (Bac +5) in Industrial, Mechanical, or Electrical Engineering
Solid understanding of maintenance operations and field realities
Comfortable with cost analysis, benchmarking, and supply chain basics
At ease with field & operational tools
Ability to create clear, structured, and field-ready documentation
- Field credibility: you've worked in the field or in close proximity to it; you understand operational realities and earn trust from technicians and country teams alike
- Pedagogy: genuinely enjoys training and empowering teams; makes complex things simple
- Autonomy: takes ownership, prioritizes well in a fast-moving environment
- Cross-cultural agility: at ease in an international, multi-country context
Field credibility: you've worked in the field or in close proximity to it; you understand operational realities and earn trust from technicians and country teams alike
Pedagogy: genuinely enjoys training and empowering teams; makes complex things simple
Autonomy: takes ownership, prioritizes well in a fast-moving environment
Cross-cultural agility: at ease in an international, multi-country context
- Fluent in English and French
- 3-5 years in maintenance operations, field operations, or operational excellence, with proven hands-on field exposure
- Experience in contract management, supplier relationships or supply chain is a plus
- Background in a high-growth or transformation environment is a plus
- Interest in energy infrastructure or EV charging
Fluent in English and French
3-5 years in maintenance operations, field operations, or operational excellence, with proven hands-on field exposure
Experience in contract management, supplier relationships or supply chain is a plus
Background in a high-growth or transformation environment is a plus
Interest in energy infrastructure or EV charging
Benefits & conditions
A key role in a massive international rollout of Europe's largest fast-charging network
- Opportunities to grow across engineering, operations, and strategy
- A collaborative and mission-driven environment
- Real impact on the energy transition and the future of mobility
- An attractive compensation package with fixed and variable components (evaluated and paid quarterly)
- Brand-new offices in the 6th arrondissement of Lyon
- 2 days of remote work per week
- Alan health insurance (50% covered by Electra)
- Meal vouchers via Swile card (€10/day, 50% covered by Electra)
- 25 paid vacation days + 12 RTT (reduction of working time) days
- SYNTEC collective agreement (including vacation bonus, additional leave for special occasions, etc.)
- A quarterly company-wide event with the entire Electra team
- Sustainable Mobility Package
- Access to the company benefits platform (CSE) with numerous perks (culture, sports, etc.)
- Access to a platform dedicated to mental health, supporting your well-being at work and beyond, including up to 4 sessions per year with certified practitioners, covered by Electra
Even if your profile doesn't match 100% of every criterion, we encourage you to apply. At Electra, we strive to create an environment where everyone feels comfortable, safe, and free to be themselves.
We are committed to equal opportunities and do not tolerate any discrimination based on religion, cultural background, nationality, gender, sexual orientation, age, or disability.
We value potential, motivation, and a learning mindset just as much as experience.
Recruitment Process
- TA Interview -
- Hiring Manager interview -
- Use Case - &
- Team fit -, A key role in a massive international rollout of Europe's largest fast-charging network
- Opportunities to grow across engineering, operations, and strategy
- A collaborative and mission-driven environment
- Real impact on the energy transition and the future of mobility
- An attractive compensation package with fixed and variable components (evaluated and paid quarterly)
- Brand-new offices in the 6th arrondissement of Lyon
- 2 days of remote work per week
- Alan health insurance (50% covered by Electra)
- Meal vouchers via Swile card (€10/day, 50% covered by Electra)
- 25 paid vacation days + 12 RTT (reduction of working time) days
- SYNTEC collective agreement (including vacation bonus, additional leave for special occasions, etc.)
- A quarterly company-wide event with the entire Electra team
- Sustainable Mobility Package
- Access to the company benefits platform (CSE) with numerous perks (culture, sports, etc.)
- Access to a platform dedicated to mental health, supporting your well-being at work and beyond, including up to 4 sessions per year with certified practitioners, covered by Electra
A key role in a massive international rollout of Europe's largest fast-charging network
Opportunities to grow across engineering, operations, and strategy
A collaborative and mission-driven environment
Real impact on the energy transition and the future of mobility
An attractive compensation package with fixed and variable components (evaluated and paid quarterly)
Brand-new offices in the 6th arrondissement of Lyon
2 days of remote work per week
Alan health insurance (50% covered by Electra)
Meal vouchers via Swile card (€10/day, 50% covered by Electra)
25 paid vacation days + 12 RTT (reduction of working time) days
SYNTEC collective agreement (including vacation bonus, additional leave for special occasions, etc.)
A quarterly company-wide event with the entire Electra team
Sustainable Mobility Package
Access to the company benefits platform (CSE) with numerous perks (culture, sports, etc.)
Access to a platform dedicated to mental health, supporting your well-being at work and beyond, including up to 4 sessions per year with certified practitioners, covered by Electra
Even if your profile doesn't match 100% of every criterion, we encourage you to apply. At Electra, we strive to create an environment where everyone feels comfortable, safe, and free to be themselves.
We are committed to equal opportunities and do not tolerate any discrimination based on religion, cultural background, nationality, gender, sexual orientation, age, or disability.
We value potential, motivation, and a learning mindset just as much as experience.
TA Interview -
Hiring Manager interview -
Use Case - &
