DevOps Engineer

Interface Recruitment
Leeds, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
£ 30K

Job location

Leeds, United Kingdom

Tech stack

.NET
Microsoft Excel
Microsoft Windows
Microsoft Active Directory
Azure
Dynamic Host Configuration Protocol
DNS
Subnetting
Traceroute
Microsoft Office
Ping (Networking Utility)
Powershell
Software Engineering
SQL Stored Procedures
SQL Databases
Transmission Control Protocol (TCP)
Virtual Local Area Networks
Virtualization Technology
Operational Systems
Software Version Control
Windows Client

Job description

  • Key responsibility for estate of Microsoft SQL servers
  • Escalated application support for in house apps
  • Responsibility for scripting and integration of in house apps with telephony system
  • Completion of data requests
  • Business MI excel report writing and troubleshooting
  • SQL Server performance monitoring and tuning
  • Automate and script tasks for infrastructure support team, including PowerShell
  • Respond to requests for technical assistance in person, via phone, via the helpdesk software or via email
  • Offer advice to end users and other technicians where necessary
  • Follow help desk procedures and ticket handling procedures
  • Log all user interaction within helpdesk software
  • Responsible for responding to any urgent tickets in unassigned when no first line technicians are available
  • Stay current with business application and system information, changes and updates
  • Carry out in-depth investigation of problems and root causes
  • Any other ad hoc tasks as and when required by the Infrastructure Manager

Requirements

They are looking for a dedicated, eager individual with a keen attention to detail and a methodical, logical approach to their work. The successful candidate will be someone with a background in IT support or database administration, who desires to transition, or has begun the transition into a dev-ops hybrid role. An effective communicator, able to deal with colleagues in a professional and confident manner. Must have the ability to prioritise and work to strict deadlines as well as the drive to expand their knowledge as appropriate. Must have a proficient level of competency in Windows Client/Server operating systems, SQL querying and administration and Excel / MS Query.

Skills & knowledge

Essential

  • 3+ Years in an IT Support role
  • Knowledge of writing and troubleshooting SQL queries, views and create stored procedures
  • Knowledge of writing and troubleshooting SQL based Excel reports
  • Knowledge of phone systems - ideally Shoretel
  • Knowledge of Microsoft Azure inc PowerShell for such
  • Strong sense of pride and teamwork and willingness to aid in the success of the team

Beneficial

  • Knowledge of software development in a windows environment, particularly .Net Framework
  • Knowledge of source/version control
  • Any experience with SAN
  • Enterprise IT Knowledge including proficient level of competency in; o Active Directory o Group Policy o DHCP o Office 365 inc PowerShell o Virtualisation o TCP/IP Networking - DNS, ping/traceroute, understanding of existence of vlans / subnets etc o Security - AV, Firewalls IDS etc o Knowledge of Microsoft Azure inc PowerShell for such

Qualifications

  • A level IT Preferred, but not essential

Desirable

  • Any IT industry qualification, MCSA / CCNA etc
  • Further/Higher education qualifications in IT or related discipline

Benefits & conditions

Salary - Up to £30,000, plus overtime and generous benefits package

Hours of work

37.5 hours per week

Key outputs

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