Infrastructure Project Manager- Enterprise Infrastructure Projects

As part of an ever expanding technical function this client have identified the need for a Infrastructure Project Manager to be responsible for the control and delivery of IT programmes of work as part of group company's continuous improvement plan, stakeholder liaison, including pre-business case consultation, design, and solution analysis, cross functional development and systems integration projects.

The TDM/IPM will be responsible for the delivery of the high level business case, project leadership, management, quality, and timely delivery of the project.

The TDM/IPM will direct team members from internal and external sources assigned to a project.

Specific requirements will be the co-ordination of the design and delivery of major infrastructure project …

" Third party supplier delivery of application remediation and migration

" Co-ordination and control of third party supplier delivery of WAN, LAN and telephony platforms

" 3rd party hosted solutions

" Desktop design and delivery as part of any location change

" Integration of services across pan European group businesses.

Solution Development and Delivery

" Assists the Design and Delivery Manager in providing technical direction for delivery and integration of major technical projects from definition phase through implementation to final delivery into the production environment

" Applies significant knowledge of industry trends and developments to improve delivery of new services to our customers.

" Recognizes system deficiencies during the delivery process and liaises with technical SME's to implement effective solutions.

Technical Effort Management

" Creates and executes design and delivery plans and revises as appropriate to meet changing needs and requirements.

" Ensures that responsible project resources are informed of the status of delivery effort owning and directing activities between technical, business staff and business change project management.

" Ensures technical teams are contributing to our process and standards library specifically the delivery of IT RFC's, production of solution run books, updating of MSL's/MAL's and the production of the solution's Technical Architecture Documentation (TAD)

" Owns the delivery lifecycle and is responsible for managing technical risks throughout the project.

" Communicates and enforces standards

" Performs design reviews and mentors members of the virtual team.

" Manages technical resources within budget and project schedule.

" Consistently delivers high-quality services to our customers

Leadership

" Challenges others to develop as leaders while serving as a role model.

" Manages the development of the team by ensuring that project tasks are in line with each Innovator's career interests when possible.

" Inspires coworkers to attain goals and pursue excellence.

" Identifies opportunities for improvement and makes constructive suggestions for change.

" Manages the process of innovative change effectively.

" Remains on the forefront of emerging industry practices.

Teamwork

" Facilitates effective team interaction.

" Acknowledges and appreciates each team member's contributions.

" Effectively utilizes each team member to his/her fullest potential.

" Keeps track of lessons learned and shares those lessons with team members.

" Operates both at company and group level, providing consultancy and direction to internal and external resources.

Customer / Stakeholder Management

" Manages customer interaction and expectations regarding delivery effort.

" Develops strong relationships with stakeholders and customers.

" Communicates effectively with stakeholders to identify needs and evaluate alternative technical solutions.

" Continually seeks opportunities to increase customer satisfaction.

Technical Expertise

" Good technical understanding of IT technologies across: -

o LAN,

o WAN,

o SAN

o Microsoft operating systems and application stacks e.g. server 2008/2012/2016, SQL databases, MS exchange email.

" Has worked in a pressured environment managing teams from internal and external parties.

" Delivered complex and multi work stream IT technical projects

" Has experience of working at group level

" Can demonstrate excellent delivery standards

Communication

" Can direct team and client meetings effectively.

" Holds regular status meetings with project delivery teams

" Can keep technical and stakeholder teams well informed of changes within the organization and general corporate news.

" Delivers engaging, informative, well-organized presentations.

" Resolves and/or escalates issues in a timely fashion.

o Higher Education qualification in IT/Management or work based experience

Ideally holds a Project delivery qualification (Prince2)