IT Specialist
Role details
Job location
Tech stack
Job description
- Responsible for the handover and registration of IT equipment for onboarding and offboarding
employees.
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Manage the issuance and return registration of IT equipment.
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Organize IT supplier invoices, synchronize them with the finance department, and create
payment processes.
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Apply for IT accessory procurement processes.
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Organize IT-related record forms and conduct IT equipment inventory checks.
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Resolving user issues: Effectively diagnose and troubleshoot technical problems for end-users,
providing timely solutions and clear explanations.
- Maintaining user workstations: Perform routine maintenance tasks such as software updates,
security patches, and basic hardware troubleshooting.
- Ensure the smooth operation of IT systems like servers, networks, and applications, minimizing
downtime and disruptions.
- User account management: Create, manage, and secure user accounts according to company
guidelines.
- Effectively communicate project goals, updates, and challenges to stakeholders, collaborating
with team members to achieve project objectives.
- Develop and maintain positive relationships with IT service providers, ensuring efficient
communication and timely resolution of service-related issues.
- Actively listen to and comprehend the needs and challenges of other departments, tailoring IT
Requirements
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Bachelor's degree or higher in Information Technology, or a related field.
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Proven experience as an IT Specialist.
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Proficiency with computers and software.
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Ability to diagnose and resolve technical issues efficiently, providing timely support to end-users.
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Detail-oriented with strong problem-solving skills.
You can expect:
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Agile working methods and open feedback culture
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The chance to make a career
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A motivating environment with open communication
