Senior Software Engineer - ClientOps

Ebury (Madrid/Málaga) Office - Hybrid: 4 days in the office, 1 day working from home per week

Ebury is a hyper-growth FinTech on a mission to revolutionize international trade. We are building the "Internal Engine" of our global delivery organization, and our Client Operations Automation squad is at the heart of this transformation.

We are moving beyond traditional automation into the era of Agentic Orchestration. You won't just be writing scripts; you will be architecting the high-performance distributed systems and AI workers that power real-time compliance, client lifecycle management (CLM), and intelligent RFI workflows.

Technical Leadership & Team Context

In this role, you will be the foundational technical leader for the squad. You will work alongside three mid-level colleagues and one Associate Engineer, serving as the primary architect and mentor. This is a high-visibility position where you define the engineering standards for the team and drive the technical roadmap for Ebury's operational efficiency.

Your Impact

• Architect Intelligent Systems: Lead the design and implementation of complex state machines and workflow orchestration using Temporal and Node.js/TypeScript
• Production-Grade AI: Deploy and optimize Gemini in production to handle non-deterministic operational tasks, transforming manual reviews into automated, agentic processes
• Drive Strategic KPIs: Own the technical outcomes that reduce our Manual Intervention Rate and improve Average Handling Time (AHT) for global client operations
• Engineering Excellence: Establish best practices for observability, "exactly-once" execution, and distributed system resilience
• Mentorship: Directly influence the growth of the team through RFC reviews, technical workshops, and hands-on pairing with mid-level and associate engineers

Our Tech Stack & DevEx We believe in providing the best tools to allow our engineers to focus on high-value architecture:

• Backend: Node.js, TypeScript, Deno, Temporal, Python.
• Production AI: LLMs like Google Gemini or GPT.
• Infrastructure: AWS and GCP, managed via Terraform.
• Frontend: React micro-frontend platforms.
• Standard DevEx: Every engineer is provided with professional licenses for GitHub Copilot and Claude Code to accelerate development and eliminate boilerplate., * Hybrid Work Model: 4 days in the office is our standard to foster collaborative energy and high-bandwidth communication.
• Wellbeing: Private medical/dental insurance (iSalud), Wellhub (gym access), mental health support, and birthday leave
• International Growth: Support for international relocations and guidance on the Beckham Law tax regime (24% flat rate) for eligible candidates

• The Experience: 6+ years in backend software engineering, with deep expertise in distributed systems and cloud-native architecture.
• Technical Depth: Expert proficiency in Node.js/TypeScript and a strong grasp of asynchronous programming, idempotency, and failure modes in microservices.
• AI Literacy: Hands-on experience integrating LLMs into production workflows, with an understanding of prompt engineering and model evaluation.
• Leadership Mindset: Proven ability to lead technical initiatives, write and review RFCs, and mentor less experienced staff.
• Communication: Fluent English is essential for collaborating across our 25+ global hubs.

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you're a collaborator who wants to help transform how businesses operate globally, get in touch - we'd love to discuss how Ebury can accelerate your career so you can shape the future., Ebury delivers sophisticated, integrated solutions - business accounts, hedging, and financing - on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally. Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we're always looking to add to our team. At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage. The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars. We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story. Chief engineer