End User Compute Architect

As the End User Compute Architect, you will be at the forefront of implementing innovative deployment methodologies and technologies that elevate our end-user compute services. You will have the autonomy to influence the adoption of emerging technologies and play a vital role in shaping the future of our organisation's IT landscape., * Design and deliver modern End User Compute (EUC) services

• Lead the implementation of device management and deployment strategies

• Manage and enhance endpoint platforms (desktop, mobile, VDI)

• Drive adoption of cloud-based MDM/MAM solutions

• Manage and coordinate defined "evaluation and investigation" activity aimed at

• supporting and developing the integration and adoption of the use of corporate approved and centrally managed technology platforms and associated configurations.

• Initiate and execute centralised service management responsibilities, service

performance monitoring, design of software and operating system deployment methods

• and the production of reporting and monitoring procedures relating to end user device security (e.g. virus and malware threats).
• Maintain, manage and develop the endpoint management platforms, endpoint security and Virtual Desktop Infrastructure, including image creation,

deployment and maintenance, application packaging and deployment, deployment of security updates and vulnerability management.

• Research, develop, promote, and support endpoint management and deployment technologies and associated desktop tools.
• Continuously seek to automate processes including application deployments and management using major scripting languages such as PowerShell and batch scripting.
• Provide a technical consultancy and support service to ICT support staff and to faculty ICT support staff responsible for the deployment and delivery of staff and student services, via managed roll-out projects.
• Manage and develop the secure configuration and deployment of tailored policies responsible for ensuring effective deployment of endpoint protection capabilities.
• Represent the department as a technical liaison with maintenance and service providers to resolve operational problems and to contribute to cyclical customer-supplier reviews.
• Function as the primary technical resource and trusted advisory for internal stakeholder engagements pertaining to endpoint hardware configuration and lifecycle management, corresponding procurement activities, endpoint compliance requirements and application requirements.
• Create technical content and guidance documentation and deliver training courses and knowledge transfer sessions pertaining to new and improved End User Compute services.

• You possess expertise in cloud MDM/MAM technologies and have experience with endpoint management and security tools.
• You have a knack for scripting (preferably PowerShell) and a background in managing technical delivery teams.
• You excel in problem-solving and have strong interpersonal skills to communicate effectively with both technical and non-technical stakeholders.
• Experienced in Microsoft Endpoint Manager (Intune) or Jamf Pro
• SCCM / MECM (imaging, patching, application deployment)
• VDI / Desktop as a Service (e.g. Azure Virtual Desktop)
• Endpoint Security (AV, EDR, threat protection)
• PowerShell scripting and automation

Why Join Us?

• Be a part of a supportive and innovative team where your ideas and contributions matter.
• Enjoy a competitive salary and the opportunity for professional growth.
• Work in a flexible, hybrid environment that values work-life balance.

If you are excited about leveraging technology to improve end-user experiences and meet the qualifications listed above, we would love to hear from you!

Note: Applications must be submitted through the official application form available at [our client's website]. CVs will not be accepted as a substitute for the application form. Join our client in shaping the future of technology. Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.