Workspace ONE Engineer - Security cleared

We are currently recruiting for an experienced Workspace ONE Engineer to work a contract until the end of the year in either London, Manchester, Bristol, Newcastle, Glasgow, York, or Norwich, working 2-3 days per week on-site., * Working alongside Technical Architects and Principal Engineers, you'll design, maintain and upgrade our client's infrastructure, tackling challenges head on and ensuring seamless service delivery.

• Support existing Workspace ONE customers with troubleshooting, upgrades and general questions.
• Research, evaluate, and recommend new or upgraded hardware/software to ensure proper operation and performance for customers.
• Work with vendors for product enhancement announcements and other issues.
• Utilize basic network skills to help in solving customer UEM issues.
• Be able to identify, access, and use resources for troubleshooting (Internet, webinars, etc.).
• Estimate appropriate project deliverables as requested.
• Accurately determine resource requirements for a particular project/task.
• Test, validate, and deploy policies and configurations to endpoints
• Maintain documentation, knowledge articles, and operating procedures
• Manage ticket escalations supporting our endpoint technology stack
• Creating and following device and software life cycle policies
• Minimize system policies and agent-based footprint on a corporate device
• Maintaining a software service catalog (enterprise App store)
• Provide input and manage a corporate patching policy

• Minimum 4 years of experience managing an MDM/EMM solution and SaaS based platforms
• Strong understanding of security and device hardening, especially with mobile devices such as phones and tablets
• Strong experience managing and administering of Android and iOS devices with Workspace ONE
• Highly developed written and verbal communication.
• Strong attention to detail, goal-oriented.
• Versatility, flexibility, and a willingness to work within changing priorities.
• Ability to work independently.
• Experience implementing planned changes to infrastructure
• Understanding of Windows 11 and macOS device management
• Experience of supporting infrastructure services for 10000+ users
• Experience in IaaS/PaaS Compute such as AWS, GCP or Azure