IT Onsite Technician
Hemmersbach
22 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
€ 18KJob location
Tech stack
Issue Tracking Systems
Remote Desktop Services
Information Technology
Job description
- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- International job opportunities
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
- Health/ Medical insurance
- Internal career development program
Requirements
- 2-5 yrs of IT experience (or equivalent)
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- 1,400 - 1,500 USD monthly