HR Systems and Data Analyst

As HR Systems & Data Analyst, you will have responsibility for the delivery of the People & Organisation Systems (P&O) roadmap, collaborating with the wider P&O team and business units to provide data, insight and recommendations to drive decisions which support the overall employee experience and 5-year business strategy.

You will play a key part in shaping how our P&O systems support the business, building strong, collaborative working relationships with our system providers and ensuring that we maximise the value of the systems we use. By optimising our P&O systems, you will help to deliver a seamless, high quality employee experience across Hotel Chocolat.

In addition, you will hold responsibility of the budget for the P&O systems contracts and will work closely with peers and the P&O Leadership Team to ensure these systems are fit for purpose and are continuously enabling the business' 5-year plan.

Please note that within the business, this role will be known as 'People & Organisation (P&O) Systems & Data Analyst'., * Seek to understand the internal and external environment to ensure Hotel Chocolat is fit for the future, sourcing data from relevant sources to support this progression.

• Proactively analyse data sets, providing insight and recommendations back to the business to support plans.
• Build relationships with business areas to understand priorities and align P&O data to business objectives.
• Take ownership for P&O reporting requirements, including but not limited to employee data, headcount reporting, annual and ad hoc pay and bonus reporting, diversity and organisational structures.
• Work as a trusted partner with the relevant stakeholders to provide insight into trends, themes and opportunities that may support business initiatives.
• Develop and maintain a bank of self-service reports available to the wider P&O team and business.
• Build and maintain our reporting and insights capability.

Data Integrity and Audit

• Working with systems suppliers, P&O and Payroll teams to establish and own a regular audit process to ensure integrity of HRIS data.
• Support the development of ways of working relating to P&O data for the wider business to ensure compliance is high.
• Responsible for data protection and Security including annual security tests on all P&O systems and permissions for system access.
• Support initiatives for data integrity and system governance.

System Optimisation

• Accountability for maintaining the P&O systems contracts, working with the correct stakeholders to ensure these are fit for purpose.
• Develop and maintain the HRIS ensuring data integrity throughout the system.
• Maintain relationships with our P&O system account managers and support functions, acting as the point of contact for any system escalation issues or license queries/updates.
• Drive and deliver continuous improvements and the evolution of the reporting function.
• Ensure robust data management processes are in place and in line with GDPR requirements.
• Be the Subject Matter Expert for the people system, providing guidance and training to all levels across the business.

• Demonstrable experience of working within a People Data Analytics role.
• Demonstrable experience of data analysis to identify trends and provide sound recommendations.
• Ability to build strong working relationships with stakeholders across the business.
• Excellent collaborative and communication skills.
• Strong proficiency in Microsoft Excel, including the ability to utilise pivot tables and slicers, vlookup formulas, graphs and charts.
• A robust understanding of GDPR and its impact on employee data.

Desirable

• Experience using IRIS Cascade HRIS.
• System implementation experience.
• Experience selecting and working with system vendors / providers.
• Previous experience working in a fast paced, multisite business environment.

As well as a competitive salary and a range of company benefits including private healthcare cover, enhanced maternity and paternity leave and Company pension contributions , you'll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia .

Here at Hotel Chocolat, we've adopted hybrid working . This means you'll join us on site for three days a week to engage and collaborate as a team, and for the other two days - you can work from wherever you like!

We're one of the UK's favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser . A cacao pod takes years to grow - it can't be rushed if it's going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about. Now, we're market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we're still growing… Today, we're multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together. To learn more about us and read about our People Pledge - our commitment to equality, diversity and inclusion - click here: hotelchocolat.com/uk/engaged-ethics/our-people.html