Team Lead, Software Developer in Test

Intermedia is seeking an experienced SDET Team Leader to lead quality engineering efforts for our Cloud Hosted IP Telephony platform. This role combines technical leadership with people management, working closely with Software Developers delivering quality enhancements following Agile methodologies. Responsibilities also include driving automation strategy, test architecture, and quality standards across a complex, distributed telephony system. The successful candidate will play a key role in ensuring the reliability and performance of Intermedia's products by embedding quality into every stage of the software development lifecycle., Technical Leadership & Team Management

• Lead the design, development, and maintenance of automated test frameworks for the HPBX Telephony system.
• Define and own the test strategy for functional, integration, regression, performance, and reliability testing.
• Drive testability improvements by collaborating closely with Software Engineers and Architects
• Ensure high-quality coverage across APIs, services, telephony flows, and system integrations.
• Analyze production issues and contribute to root cause analysis and prevention strategies.
• Ensure quality is embedded early in the SDLC (shift-left approach)
• Manage, mentor, and grow a team of SDETs.
• Set clear technical direction, goals, and quality standards for the team.
• Conduct code reviews for test automation and provide constructive feedback. Support career development, performance reviews, and skills growth.

Process & Collaboration

• Partner with Product Management, Engineering, and DevOps to align quality goals with business priorities.
• Ensure automated tests are stable, maintainable, and provide fast feedback.
• Represent Quality Assurance in planning, design, and architecture discussions.

• Strong experience as an SDET or Senior QA Automation Engineer Role
• Proven leadership experience (formal or technical) managing or guiding SDET teams
• Strong programming skills in one or more languages such as Java, Python, or C#
• Deep experience with test automation frameworks, CI/CD pipelines, and version control systems
• Experience testing distributed systems, APIs, and microservices. Understanding of telephony concepts (VoIP, SIP, RTP) or complex real-time systems is highly desirable.

Leadership & Soft Skills

• Effective communication skills with the ability to influence cross-functional teams.
• Experience balancing hands-on work with team leadership responsibilities.
• Ability to make pragmatic decisions in fast-paced, high-availability environments.
• Passion for quality, automation, and continuous improvement

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as "Protected Classes"). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won't be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What's more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other's back! Are you ready to make your mark?