Expert Customer Analytics - Temporary 2 years

• München, Bayern

• Befristet

• Vollzeit

• 15 Stunden her

Your Tasks

• Ownership for Experimentation & Measurement (A/B Testing) in Customer & Direct Marketing Campaign Analytics

• Acting as SME and knowledge hub for testing methodology

• Standardization of test setups, metrics, and significance calculations

• Design and implementation of a reusable testing framework in the reporting backend

• Enablement of automated, scalable test evaluation for current and future reporting

• Ownership of long-term control group reporting, including concept development, reporting, and dashboard ownership

• Standardization of ad-hoc analysis frameworks and provision of stakeholder support

• Lead Advanced Forecasting & Scenario Planning

• Serving as methodology lead and strategic sparring partner for predictive analytics

• Development of models for KPI forecasting, trend analysis, and scenario planning

• Integration of forecasting models into the existing technology stack

• Co-Development of Backend Data Architecture

• Building and maintenance of an internal data mart based on CCDM

• Proven experience in Data Analytics, ETL development, SQL-based data modelling and reporting
• Strong statistical and experimental background, including hypothesis testing, uncertainty estimation, and simulations, suited for A/B testing, experimentation, and significance-based decision-making
• Design and maintenance of reporting data models and dashboards (e.g. Tableau) for performance tracking, control group analysis, trend monitoring, and scenario evaluation
• Application of ad-hoc analysis frameworks and translation of complex analytical questions into reproducible approaches
• Deep understanding of the full data lifecycle, from data ingestion and transformation through data modelling and documentation to reporting and decision support, enabling co-development of internal data marts and backend architectures
• End-to-end ownership of data pipelines, including monitoring, error handling, and performance optimization, enabling automated and scalable evaluation frameworks in the reporting backend
• Definition, harmonization, and documentation of KPIs, metrics, dimensions, and taxonomies as a basis for standardized test setups, metric definitions, and significance calculations
• Collaborative working style with ownership of analytical frameworks and reporting concepts
• Fluency in English

Let's Go! For us "Let's Go!" is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That's why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe. International teams & exciting tasks 30 days vacation & company pension plan Employees discount & Fitness Collaborations Training & Education Open corporate culture & Teamwork Mobile work (50/50) Let's Go!

At Customer Analytics & Insights Team at MediaMarktSaturn, we transform data into customer insights. Our Customer Analytics & Insights team sits at the heart of our business, building the foundation that powers our customer loyalty and direct marketing strategies. We are an international team, that is located between Munich and Ingolstadt. Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion - join our team!