UX Designer

We're looking for someone who thrives in a collaborative, team-first environment, working closely with designers, product owners, engineers and researchers. They will take full ownership of their design output while contributing positively to a supportive, high-performing team. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing.

This role is part of the Access Lab, the team behind the online banking login experience relied on by millions of customers every single day. Our team builds products closely with Product and Engineering. You'll thrive if you enjoy collaborating in a multidisciplinary, team-oriented environment to develop and deliver outstanding experiences.

It'll be your role to:

• Craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to determine the right balance of content and UI (User Interface) elements on screen

• Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD

• Balance business requirements with user needs - you'll be gathering insights and rationale to align collaborators on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer

• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience

• Pay close attention to usability details - ensuring solutions are not only accessible, but also practically usable for everyone

• Advocate customer inclusion by explaining what it means to develop an inclusive and accessible build. This build should serve customers of many ages, backgrounds, and technical abilities.

• Collaborate proactively with your team, contributing to shared problem-solving and open cross-disciplinary discussion

• Demonstrable experience within User Experience design/Interaction Design

• Strong experience as an Interaction Designer, UX Designer (or possibly from a Visual Design background)

• Complete responsibility for the Interaction Develop project

• Excellent prototyping and layout skills which they can articulate clearly to internal customers and development teams

• Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers

• Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights.

• Familiarity working in a complex landscape - ideally, you'll have experience in financial services

• A team player mindset - someone who works openly, constructively and quickly with a multidisciplinary squad

• A collaborative mindset to work closely and quickly with a multi-disciplinary team

• Strong ability to see designs through to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities

• Strong advocacy of customer inclusivity and accessibility alongside a focus on practical, detail oriented usability

• We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

We're investing billions in our people, places and tech to change the way we meet the needs of our 28 million customers. We're growing, and we'd love you to be part of the journey., At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.