Network Support Engineer

This is a great opportunity to join an established, engineering-led MSP supporting a wide range of public sector networks across LAN, WAN and security environments.

You'll be joining a collaborative operations team where you'll get exposure to real customer environments from day one.

The business has a structured progression path in place, so whether you're coming in at graduate level or with some early support experience, there's a clear route to develop into a more technical, hands-on network engineer over time.

Day to day

You'll be supporting a range of customer networks, handling tickets and alerts, troubleshooting issues and working closely with senior engineers to resolve faults.

A big part of the role is learning - getting hands-on with networking fundamentals like routing, switching, wireless and firewalls, while building confidence working through real incidents.

You'll also be involved in monitoring environments, carrying out health checks, supporting upgrades and gradually getting exposure to installs and project work as your experience grows.

This would suit someone early in their career who has a genuine interest in networking and wants to build solid technical foundations.

You might be a graduate of computer networks, someone coming from a helpdesk or IT support background, or already working in a 1st line networking role. What matters most is your attitude - someone who enjoys problem solving, wants to understand how things work, and is keen to develop.

Any exposure to networking fundamentals like IP addressing, VLANs, routing or firewalls would be useful, but not essential.