MDM Technical Specialist and Platform Owner
Role details
Job location
Tech stack
Job description
The MDM Platform Owner will be responsible for ensuring the stability, scalability and alignment of our Master Data Management (MDM) platform with enterprise data management strategies. This role combines deep technical expertise with platform ownership accountability and a strong Product Owner mindset, driving the implementation, ongoing support and continuous enhancement of the MDM environment to meet Sanofi's evolving data needs. The ideal candidate bridges the gap between technical delivery and business value, acting as the voice of the product while maintaining hands-on technical mastery of the MDM platform., * Define, own and communicate the MDM platform product vision, roadmap and value proposition aligned with enterprise data strategy
- Maintain and prioritize a structured product backlog, translating business needs and data governance requirements into actionable user stories and technical epics
- Act as the primary liaison between business stakeholders, data owners and technical teams, ensuring shared understanding of priorities and expected outcomes
- Define and track product KPIs and OKRs to measure platform adoption, data quality improvements and business impact
- Lead sprint planning, backlog grooming and review ceremonies in collaboration with Agile/Scrum teams
- Drive continuous discovery by gathering user feedback, conducting stakeholder interviews and identifying opportunities for platform improvement
- Make informed prioritization decisions balancing technical debt, new capabilities and operational stability, * Act as platform owner for the MDM system, accountable for platform availability, performance and operational excellence
- Monitor system health, perform root cause analysis and proactively resolve performance issues
- Support capacity planning, disaster recovery and backup strategies for Informatica MDM
- Automate routine operational tasks using scripting to improve efficiency and reduce errors
Technical Implementation & Administration
- Lead the deployment, configuration and administration of the MDM platform and all related components
- Manage upgrades, patches and technical enhancements of the MDM platform in coordination with vendors and internal teams
- Oversee the integration of the MDM platform with source and target systems, ensuring reliable data flows and synchronization
- Participate in development cycles, coordinating with DevOps for integration related to MDM platform deployments
Governance, Security & Compliance
- Work with the IT Security team to implement security controls, access management and data privacy policies on the platform
- Collaborate closely with relevant stakeholders to ensure technical solutions meet business requirements and compliance standards
- Develop and maintain technical documentation including architecture diagrams, workflows and operational manuals
Requirements
- Bachelor's degree in Computer Science, Information Technology or a related discipline, * Minimum 5 years of experience managing or administering the Informatica MDM platform in enterprise environments
- Proven experience in a Product Owner or Product Manager role, ideally within a data platform or enterprise IT context
- Demonstrated experience writing and managing product backlogs, user stories and acceptance criteria in Agile frameworks (Scrum, SAFe or equivalent)
- Hands-on experience with database technologies and data integration techniques
- Experience with monitoring and troubleshooting complex MDM workflows and batch processes
Technical Skills
- Strong expertise with MDM Hub, Informatica MDM SaaS, CDI and Informatica Data Quality tools
- Solid understanding of ETL processes, data modelling and metadata management
- Knowledge of cloud platforms and hybrid data architecture
- Understanding of data governance, security standards and regulatory compliance related to data management
Product Owner Skills
- Proficiency with Agile tools such as Jira, Azure DevOps or equivalent for backlog and sprint management
- Strong ability to write clear, concise user stories with well-defined acceptance criteria
- Experience facilitating stakeholder workshops, roadmap reviews and product demos
- Ability to translate complex technical concepts into business-friendly language and vice versa
- Skilled in value-based prioritization frameworks (e.g. MoSCoW, WSJF, RICE)
- Experience defining and tracking product metrics, adoption KPIs and data quality indicators, * Excellent problem-solving, communication and stakeholder management skills
- Ability to work cross-functionally in a global, matrixed organization
- Strong ownership mindset with a proactive and solution-oriented approach
- Confident decision-maker able to balance competing priorities under ambiguity
- Natural collaborator and servant leader who empowers delivery teams
Preferred Skills
- Informatica certifications (e.g. Informatica MDM Developer or Administrator)
- Certified Scrum Product Owner (CSPO), SAFe POPM or equivalent Product Owner certification
- Experience in a platform owner or technical lead role overseeing Informatica MDM
- Knowledge of Informatica Cloud services and hybrid deployment models
- Familiarity with API integrations and service orchestration related to MDM
- Experience working in regulated industries (e.g. pharma, life sciences) with compliance-driven product delivery, Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.