Senior Account Solution Engineer

As a Solution Engineer (also known as Presales Engineer or Solution Consultant), you'll help our manufacturing customers unlock the full potential of AI - from intelligent automation to personalized experiences.

We welcome diverse profiles for this role. You may come from: A manufacturing or industrial engineering background, with interest in digital transformation, or A technical/AI-focused background, with hands-on experience in automation, data, or intelligent systems.

In this role, you'll work closely with our customers, account teams, and product experts to build trust, deliver innovative solutions, and shape the future of AI in manufacturing.

What You'll Be Doing

• Show how AI Agents and automation can solve real-world industry challenges.
• Understand customer goals and connect them with Salesforce solutions.
• Build compelling product demos and lead customer workshops.
• Collaborate with sales, product, and engineering to tailor solutions.
• Be a trusted advisor for both IT and business leaders.
• Stay curious and keep up with Salesforce's evolving AI offerings.

Either a Manufacturing / Industrial Background

• A degree in industrial engineering or related field.
• Experience in manufacturing, supply chain, or operations.
• A passion for digital transformation in the industrial sector.

Or a Technical / AI Background

• Interest in AI and its practical applications in business.
• Familiarity with reading and understanding code (e.g. Java, JavaScript, APIs)
• Understanding of enterprise platforms such as Salesforce

What You Bring

• A collaborative and curious mindset.
• Confidence in engaging with customers and explaining complex topics.
• Passion for innovation, automation, and business impact.
• Experience as Solution Engineer / Presales Engineer / Solution Consultant
• Fluency in English and French; German is a plus.

Nice to Have

• Salesforce certifications (e.g. Admin, Platform App Builder, AI Associate).
• Previous experience with Salesforce solutions or ecosystem.
• Experience working in cross-functional teams.
• German

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.