CRM Application Manager (Salesforce)

We are looking for an experienced Salesforce professional who combines strong administration and configuration skills with a solid understanding of system operations and integrations. In this role, you will ensure the stability, continuous improvement, and scalable evolution of our Salesforce platform. Working closely with the CRM Product Owner, who represents business stakeholders, you will translate business requirements into robust, standard-aligned solutions and ensure high system quality.You will act as a key interface to external implementation partners and IT, with a strong focus on system stability, data quality, and user adoption. Job Description About your tasks:

• Administer and maintain the Salesforce platform, ensuring high availability and performance.
• Manage users, roles, permissions, and security settings.
• Design and implement configurations using Salesforce standard tools (Flows, validation rules, layouts, automation).
• Translate business requirements into scalable and maintainable solutions.
• Challenge requirements to ensure alignment with Salesforce best practices and standard functionalities.
• Own the operational lifecycle of the platform, including releases, changes, and system updates.
• Ensure structured testing, documentation, and smooth release execution.
• Build and maintain Salesforce reports and dashboards to support KPI-driven decision-making.
• Ensure high data quality, consistency, and system integrity.

• Proven experience as a Salesforce Administrator or in a comparable role with a Salesforce Administrator Certificate.
• Strong hands-on experience with Salesforce configuration (Flows, objects, permissions, automation).
• Solid understanding of CRM processes (e.g., Sales, Service).
• Experience with release and change management processes.
• Experience working with integrations (REST APIs, middleware, common integration patterns).
• Strong understanding of data structures, data quality, and reporting in Salesforce.
• Strong stakeholder communication skills and a structured, solution-oriented mindset.

About your benefits: In order to provide you with the best possible support for your individual needs - whether it's living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
• Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.

Hi, we’re Redcare Pharmacy. Before anything else, we put the health of our customers and employees first. 

We believe that we can only move forward if we create a healthy working environment that promotes personal and shared growth. Because without one, we simply wouldn’t be able to thrive. 

With passion, pioneering spirit and the most innovative tools, our international teams work continuously on our brands, products and services. We’re Europe’s No.1 one-stop pharmacy – and we want to keep it that way. Why not join us?

Start your #Redcareer at Europe's largest online pharmacy now.