Development Support Tools

• Work within the Tools team primarily supporting our animators and environment artists with assistance and problem solving.
• Gain an understanding of artist and animator workflows and how the data they produce translates into the game engine.
• Diagnose exporter, data processing, and automation problems.
• Handle incoming support requests directed towards the Tools team.
• Escalate issues to Tools Leads and Tools Programmers where appropriate.
• Communicate frequently reported support issues with Tools Leads.

• 1+ year experience working in the games industry, software development or related field in a support role.
• Strong communication and interpersonal skills.
• Experience with task and bug tracking software such as JIRA.
• An eagerness to learn new workflows and software tools.
• Excellent team working skills both in person and remotely.
• Ability to work within a schedule and deliver effectively to deadlines., * Experience working within a large-scale AAA development team.
• A university degree in Game Production, Design, Data Science, or a related field.
• Familiarity with at least one digital content creation package.
• Experience with 3dsmax MaxScript, Motionbuilder or Maya.

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a talented Development Support team member who passionate about supporting our game development teams and driving our tools technology forward. This is a full-time, permanent and in-office position based in Rockstar's state-of-the-art game development studio in Edinburgh, Scotland. WHAT WE DO * The Rockstar Games Tools Team create and maintain software tools that are used by all game development disciplines to support the creation of all Rockstar Games projects. * These software tools range from digital content exporters, a data processing asset pipeline to game, CI/CD automation systems and UI editors.