Property Systems Specialist

Are you a proactive and inquisitive individual with a knack for enhancing property management systems? We are seeking a Property Systems Specialist to support the Living Property Management (LLPM) system landscape. This role is pivotal in delivering the LLPM scope, ensuring a successful rollout across the business, and supporting our ambitious growth plans., + Process and System Improvements:Implement improvements that streamline operations for our teams, enhancing efficiency and productivity.

• Reporting Management:Manage reporting requirements and develop ad hoc reports to meet the evolving needs of the business.
• Configuration and Optimization:Configure and optimize modules across our property management system stack to ensure seamless functionality.
• Supplier Collaboration:Work closely with software suppliers on complex configurations and enhancements to maximize system performance.
• Support and Troubleshooting:Assist in testing, releases, and troubleshooting while addressing end-user queries promptly.
• Data Integrity Maintenance:Maintain the integrity of data, workflows, user roles, and configuration documentation to uphold system reliability.

• Property Management Systems:Proven experience using property management systems such as MRI, Yardi, or RealPage. A strong understanding of property, lease, finance, or compliance processes is essential.
• Analytical Mindset:A curious and analytical mindset with a demonstrated ability to learn new systems quickly and apply that knowledge effectively.
• Collaboration:Comfortable collaborating with suppliers, technical teams, and business users to drive improvements and resolve issues.
• Ticketing Tools:Familiarity with ticketing tools like Jira is beneficial but not essential.
• System Modules Knowledge:Exposure to MRI Qube, SLM, Engage/TAP, or similar system modules will be advantageous.
• Integration Exposure:Experience with system integrations, workflow design, or API-based processes is a plus.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.