System Administrator

This is a varied, hands-on Systems Administrator role covering cloud services, infrastructure, networking, security, web hosting, and user support. You will work across a broad range of technologies and play a key role in maintaining and improving our secure IT environment., * System & Network Administration: Manage and maintain our core infrastructure, servers, and networking equipment (routers, switches, firewalls, Wi-Fi).

• IT Support & Problem Solving: Diagnose and resolve end-user issues via our ticketing system. Use these insights to proactively improve our systems.
• Cloud Management: Administer Microsoft 365 services, AWS-hosted services, and our Linux-based web servers.
• Security & Compliance: Maintain security policies, support Cyber Essentials Plus compliance, run phishing simulations, and monitor alerts.
• Training & Documentation: Support the Operations Director in producing and delivering internal IT training, while maintaining the asset register and IT documentation.
• Disaster Recovery: Develop, test, and manage robust backup and disaster recovery procedures.

About our tech stack

You'll be working in a modern, self-managed, secure environment that includes:

• Core: Microsoft 365 (Azure, Entra, Intune, Defender, Exchange, Teams, SharePoint/OneDrive, etc.), Windows Server, Hyper-V, Windows 11 and Android endpoints.
• Infrastructure & Cloud: AWS, Cloudflare, Veeam, Synology, UniFi/Dell/Draytek networking.
• Web & Apps: PHP/LAMP, GitLab, Debian/Ubuntu, WordPress/WooCommerce, Bitwarden, Freshdesk, Bookstack.

We do not expect applicants to have experience in every listed area; a solid technical foundation, willingness to learn, and strong communication skills matter most.

Success in this role means being technically capable, security-minded, calm under pressure, and able to support users with patience, clarity and professionalism., * Proven experience in an IT helpdesk or technical support role

• Proven experience with Microsoft 365 administration
• Good understanding of infrastructure, networks and operating systems
• Strong troubleshooting ability
• Excellent communication, patience and diplomacy
• Ability to write clear documentation
• Eligibility to work in the UK
• Full UK driving licence

Desirable Skills and Qualifications

• Computing degree or formal IT qualifications
• Scripting skills (PowerShell, bash, Regex)
• Linux or PHP/LAMP experience
• AWS experience
• Familiarity with full-stack development

Personal Qualities

• Reliability and strong time-management
• Practical judgement and problem-solving ability
• Calmness during incidents
• Ability to work independently and as part of a team
• High attention to detail
• Customer-focused mindset
• Ability to prioritise workload and work with broad direction, * A-Level or equivalent (required)

Experience:

• System administration: 2 years (required)

Language:

• English (required)

Licence/Certification:

• UK Driving Licence (preferred)

de Smit Medical is a trusted supplier of medical technology to the NHS and private healthcare providers across the UK. We are a friendly, collaborative team delivering high-quality equipment, servicing, training and support, while maintaining strong operational and regulatory standards. We reward our team with:

• A true work-life balance: Thanks to our gold standard, 32-hour, four-day work week
• Hybrid working: 2 days in the office, 2 days from home (once induction is complete)
• 6.6 weeks paid annual leave (including bank holidays) with an additional bonus week for long service
• Additional benefits include company pension, health cash plan, death in service and annual leave purchase scheme, Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Work from home