Technical Architect

As a Technical Architect you will provide strategic consultancy services to Commercial's clients that improve their business and promote the use of hybrid cloud, modern workplace and security technologies. You will have an innovative mindset, keeping up with new technologies and be able to demonstrate the ability to learn from customer perspectives.

You will work in collaboration with our Solution Architecture and Project Management teams to create detailed designs to meet our clients' requirements and where needed translate these designs into functioning solutions.

In this role, you will also perform comprehensive assessments of our client's existing IT services and transform the findings into detailed reports that can assist with identifying key improvement opportunities and understanding the roadmap for applying them.

You will have experience in consulting and designing projects aligned to Commercial's IT pillars for a variety of customers., Pre-Sale:

• Work with the Solution Architecture team to provide a detailed Cost Model during the proposal stage of a client engagement.
• Assist the Solution Architecture team in workshops during the sales engagement by providing subject matter expertise around specific technologies., * Perform technical discovery assessments to gain comprehensive insights into client environments.
• To conduct peer review analysis of SOWs and Cost Models.
• Act as the technical authority and provide oversight, governance and ownership of large and complex transformation projects.
• To perform Technical Account Management and contribute to strategy roadmaps for allocated clients
• Be responsible for the creation of both technical high-level and low-level design documentation of solutions as required, and ensure the technical consultants are following industry best practice and vendor architecture principles during the implementation.
• To be the technical authority on Commercial's solution portfolio
• To translate the solution design into Technical Architecture documentation
• To perform Technical Architecture activities, working with the client to obtain all technical information required to create the required collateral
• To conduct technical design workshops as part of the post-sale design phase of a project
• To perform scoping activities and create the Project Scope, outlining the deliverables of the project
• To create the Low-Level Design Document
• To create Functional and UAT Test Plans associated with the deliverables
• To assist the Project Management Office with translation of the deliverables into a Project Plan as required
• To present the Technical Architecture collateral to the client alongside the Project Management Office to facilitate scheduling of the project
• To assist with Project Delivery as and when required
• Provide technical leadership and guidance to the Technical Consulting team throughout the project lifecycle, ensuring adherence to architectural standards and best practices., You will be required to keep up to date with the latest technologies and accreditations as per your personalised training plan. Technologies within the Commercial portfolio currently include:
• Virtualisation technologies (VMware / Hyper-V)
• Datacentre Compute solutions
• Datacentre Storage solutions
• Edge and Datacentre Networking solutions
• HPE and Aruba technology stack
• Corporate wireless solutions
• Backup and Disaster Recovery solutions
• Microsoft Azure Cloud
• Microsoft 365 Modern Workplace
• Azure Virtual Desktop / Citrix DaaS
• Entra ID
• Microsoft Purview
• Windows 10/11 OS
• Windows Server OS
• Active Directory and Group Policy
• Cyber Security Solutions
• Web and E-mail Security solutions
• Microsoft Teams Phone
• Microsoft Configuration Manager / SCCM
• Microsoft Exchange on-premises / DAG

• A passion for technology and a desire to stay ahead of the technology curve that will help us lead the market and exceed customer expectations
• Demonstrate an ability to lead a project team, guiding them through complex projects and ensuring successful outcomes
• Have a deep knowledge and understanding of technical complexities, migration methodologies, and proven track record in the successful delivery of complex enterprise level engagements.
• Excellent written and verbal communication skills, with the ability to translate high level designs and articulate complex technical concepts to a variety of stakeholders.
• Self-motivated with the ability to identify priorities and manage multiple workloads.
• Exhibits excellent problem-solving skills, with a knack for identifying and addressing technical challenges creatively and effectively
• Adapts to new technologies and changing business environments, maintaining flexibility in planning and execution
• Maintains a strong client focus, understanding client needs and translating them into effective technical solutions
• Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of output.
• Demonstrate expertise in leading customer meetings, engaging in technical whiteboarding sessions, and meticulously documenting environment information
• You will have a proven track record in technical architecture engagements and the successful low level design of solutions.
• You will be certified to Architect level in Cloud, Modern Workplace or Datacentre technologies, holding industry accreditations equivalent to Microsoft AZ-305 /AZ-104 / AZ-140 / MS-102 / MD-102, HPE Master ASE, Aruba ACMP and Fortinet Certified Professional.

We're Commercial - a purpose-driven, people-first organisation that's on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn't just the numbers - it's the people, the culture we've built, and the innovative spirit that drives us forward. As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear. In August 2025, we proudly achieved Ecovadis Platinum status, placing us among the top 1% of companies assessed worldwide for sustainability. We're proud to be #commercialbynature - a team driven by values, sustainability, and continuous improvement. And now is a particularly exciting time to join us. Our Commercial HQ is undergoing a full refurbishment - and you'll be working in a brand new, state-of-the-art office space, purposefully designed to support creativity, collaboration, and wellbeing. Our Benefits We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you'll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here's what you can look forward to: * A base salary of up to £68,000 per annum, depending on experience * An annual bonus scheme of £5,000, paid quarterly upon successful achievement of KPIs * Hybrid working structure with the flexibility to work from home for part of the week * Company car will be provided * A generous holiday allowance of 25 days plus bank holidays, which increases with length of service * An enhanced family leave package to support you and your growing family * Life Assurance, offering peace of mind with cover equivalent to four times your salary * Access to health & wellbeing support - including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme * Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends * Feel-good extras - including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days - a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle-to-work and EV schemes, flexible working options, and much more! Training and Development At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are - and we'll support you every step of the way by offering training and development opportunities for career growth. Diversity & Inclusion At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued - no matter your background, belief, identity, or way of life. We're proud to stand beside one another through life's ups, downs, and everything in between. Our Diversity & Inclusion initiatives - including support around menopause, neurodiversity, mental health, and more - are just one of the ways we look out for each other and celebrate what makes us unique. We hire people, not checklists. So even if you don't tick every box in the job description, we'd still love to hear from you. Your potential, passion and perspective might be exactly what we're looking for!