Course Developer & Skills Coach - Artificial Intelligence & Automation Practitioner (Level 4 Apprent

• Lead the development of the Artificial Intelligence & Automation Practitioner (ST1512) curriculum, creating clear, accessible content that brings workflow mapping, automation opportunities, AI-enabled tools, and responsible AI practice to life.
• Design, sequence and build high-quality digital learning assets, case studies, and scenario-based activities in collaboration with our Curriculum Innovation Manager and Digital Team.
• Facilitate online workshops and webinars that help learners apply AI and automation concepts to real organisational challenges, encouraging reflection, experimentation, and critical thinking.
• Provide personalised one-to-one coaching that builds confidence, motivation, and professional identity as AI & Automation Practitioners, including monthly coaching sessions and regular tripartite reviews.
• Support learners to prepare for end-point assessment through structured practice, targeted feedback, and confidence-building activities.
• Monitor learner progress using internal systems, taking timely action to keep learners on track and maintaining accurate, same-day records.
• Identify learners at risk of falling behind and implement tailored re-engagement strategies.
• Work closely with Curriculum, Digital, and Operations colleagues to deliver a seamless learner journey and contribute to continuous improvement across curriculum and coaching practice.
• Engage in ongoing professional development across AI, automation, coaching, and digital learning.

• Occupational competence in AI-enabled productivity, automation, digital operations, workflow optimisation, or related fields.
• Experience designing and sequencing curriculum, training materials, or learning content.
• Experience coaching or mentoring professionals.
• Practical understanding of:

• Workflow mapping and process analysis
• Low-code/no-code automation tools (e.g., Power Automate, Zapier, Make)
• AI-assisted tools (e.g., copilots, chatbots, summarisation tools)
• Data quality and process maturity
• Responsible and ethical AI use
• Change management and user adoption

• Excellent communication, facilitation, and relationship-building skills.
• Minimum GCSE A*-C (or equivalent) in English and Mathematics.

Desirable, but not essential

• Certifications in Power Platform, UiPath, Automation Anywhere, or similar tools.
• Short courses in AI fundamentals, data literacy, or digital transformation.
• Degree in Computing, Digital Technologies, Business Information Systems, or related discipline.
• Teaching qualification (AET, DET, PGCE) or professional body membership.
• Experience delivering apprenticeships or professional development programmes.
• Experience with digital learning tools or virtual learning environments.
• Sector experience in a relevant digital, automation, or transformation environment.

Our learner-first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You'll also benefit from:

• Dedicated monthly CPD time for your own development
• 5.6 weeks' annual leave, plus bank holidays and two paid weeks off over Christmas/New Year
• Two weeks' paid short-term sick leave
• Access to Health Assured employee wellbeing support and rewards
• Opportunities to contribute to exciting cross-team growth initiatives

Remote working is standard, with occasional in-person meetings in London.